Versace Senior Sales Associate

Overview

Versace is an iconic Italian luxury fashion maison known for bold prints, opulent design and a strong presence across couture, ready-to-wear and accessories. As part of the Capri Holdings group, the brand operates a global network of flagship boutiques and wholesale partners and is recognised for its theatrical merchandising, high-touch client service and aspiration-driven retail environments.

Role & Responsibilities

• Act as a Brand Ambassador, delivering an exceptional luxury client experience and promoting the Retail Excellence Program to clients and colleagues.
• Achieve and exceed individual sales targets and KPIs (daily, monthly, annual), including UPT and ATV.
• Drive client acquisition and data capture; maintain and develop a robust client book through proactive outreach and personalised after-sales service.
• Provide follow-through on client care including thank-you communications, follow-up calls and coordination of product repair or maintenance.
• Operate daily store functions: open/close registers, process returns/exchanges, open and close consignments, and support inventory integrity.
• Maintain high standards of visual merchandising and presentation, ensuring the boutique reflects brand aesthetics at all times.
• Support seamless inventory operations throughout the day and assist with stock management tasks.
• Coach and mentor colleagues through on-the-floor training, contribute to contests, events and business-driving initiatives, and foster a collaborative team environment.
• Communicate effectively with clients, peers and management to strengthen partnerships and deliver service excellence.

Qualifications

• Minimum three years of experience in a retail environment, preferably within specialty or luxury retail.
• Proven track record in clientelling and delivering measurable sales results.
• Demonstrated ability to thrive in a high‑pace retail environment and manage multiple responsibilities concurrently.
• Strong interpersonal presence with an entrepreneurial, sales-focused mindset and a polished, professional demeanour.
• Ability to follow operational procedures and use point-of-sale and inventory systems accurately.

Skills

Experience

Minimum of three years in retail, with proven success in specialty or luxury environments and demonstrable clientelling experience that delivered consistent sales growth.

Education

High school diploma or equivalent; vocational retail or luxury-brand training preferred.

Workplace

Culture

Versace boutiques emphasise theatrical presentation, elevated client service and fast-paced, results-oriented retailing. The workplace rewards commercial ambition, polished client engagement and collaborative teamwork within a highly curated luxury environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.