Versace Senior Sales Advisor
Versace — Senior Sales Associate in Milan. Sell luxury product, manage CRM and boutique operations, and cultivate VIP client relationships.
Overview
Versace is an iconic Italian luxury fashion house recognised for its bold aesthetic across ready-to-wear, accessories and couture. As part of an international luxury group, the brand combines artisanal Italian craftsmanship with global retail operations and places a strong emphasis on creativity, product excellence and high-touch client service.
Role & Responsibilities
- Drive individual and boutique sales performance in partnership with the store management team to meet and exceed targets.
- Develop and sustain long-term relationships with clients, including VIPs, to grow retention and lifetime value.
- Deliver an elevated Versace customer experience before, during and after the sale, acting as a brand ambassador.
- Capture and maintain accurate customer data and proactively execute CRM activities and clienteling initiatives.
- Participate in planning and executing in-store and promotional events to activate the boutique community.
- Ensure impeccable boutique presentation by implementing visual merchandising directives and participating in VM set-ups.
- Manage operational duties including goods receiving, transfers, stock takes and backroom organisation to maintain inventory integrity.
- Comply with company policies and operational procedures, safeguarding store standards and loss-prevention measures.
Qualifications
- Minimum 2–3 years' experience in retail sales; luxury retail experience strongly preferred.
- Demonstrable commercial acumen with a track record of achieving sales targets.
- Refined visual sensibility and attention to detail with an ability to uphold luxury presentation standards.
- Excellent interpersonal and communication skills; proven ability to build rapport with high-net-worth clients.
- Energetic, resilient and able to multitask effectively in a fast-paced retail environment.
Skills
Experience
2–3 years of hands-on retail sales experience, preferably within a luxury fashion environment, with demonstrable experience in client relationship management, CRM-driven sales and boutique operations.
Education
High school diploma or equivalent; tertiary studies in fashion, retail or a related discipline are advantageous but not mandatory.
Workplace
The successful candidate will be located in Milan, Lombardy, Italy. 574 luxury roles are listed in Milan on Cerulean, 31 posted in the last 48 hours. Across the Lombardy region, Cerulean lists 598 open positions — 33 listed in the past two days. Cerulean currently advertises 1.378 open roles in Italy, including 65 added in the last 48 hours.
Culture
The workplace culture emphasises creativity, high standards of product knowledge and an uncompromising client-first mentality. Teams operate in a fast-paced, collaborative retail environment where commercial drive and polished service are rewarded.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.