Versace Sales Associate

Location
Employment Full-Time
Seniority Junior
Posted ✦ Today
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Versace — Sales Associate in Ginza, Tokyo. Full‑time retail role delivering luxury client service, meeting sales targets and managing inventory.

Overview

Versace is an Italian luxury fashion house known for bold design, craftsmanship and high-profile couture and ready-to-wear collections. The brand operates globally and is part of a larger luxury group, offering a high-performance retail environment focused on creative expression and premium client service.

Role & Responsibilities

  • Deliver high‑touch, client‑focused sales and service to cultivate long‑term customer relationships and drive repeat business
  • Achieve individual and store sales targets through proactive clienteling and personal sales activities
  • Manage client records and CRM activities to ensure accurate data and targeted follow‑up
  • Oversee inventory and stock control, including receiving, replenishment and loss prevention
  • Execute store Visual Merchandising (VMD) standards to maintain an elevated brand presentation
  • Handle customer complaints and service recovery with professionalism and compliance
  • Ensure all store operations adhere to legal and brand compliance requirements
  • Collaborate with other stores and teams to optimise customer experience and business performance

Qualifications

  • 2–3 years of retail sales experience
  • Demonstrated self‑starter attitude with the ability to work independently and within a team
  • Excellent interpersonal and communication skills
  • Customer‑oriented mindset with a strong focus on service quality
  • Previous experience with luxury brands or high‑end retail is preferred

Skills

Visual Merchandising (VMD) Customer relationship management (clienteling) Sales tracking and target attainment Inventory and stock management Complaint handling and service recovery Regulatory and brand compliance Inter‑store coordination Self‑starter; strong communication skills

Experience

Minimum 2–3 years of retail sales experience; experience in a luxury or premium fashion environment is desirable.

Education

High school diploma or equivalent; vocational or tertiary education in fashion, retail or a related discipline is a plus.

Workplace

This position is based in Tokyo, Tokyo, Japan. Cerulean lists 188 open roles in Tokyo, including 5 posted recently. The broader Tokyo area accounts for 200 active listings on Cerulean, 7 of which are new. In Japan as a whole, Cerulean currently features 243 open positions, with 7 posted this week.

Culture

The brand fosters a glamorous, performance‑driven retail culture that values creativity, precision and high standards of client service. Teamwork, professional development and close attention to brand presentation are central to the in‑store environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.