- Location
- Sydney New South Wales Australia
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 27, 2026
About Versace
Versace is an iconic Italian luxury fashion maison known for bold prints, opulent design and a strong presence across couture, ready-to-wear and accessories. As part of the Prada Group, the brand operates a global network of flagship boutiques and wholesale partners and is recognised for its theatrical merchandising, high-touch client service and aspiration-driven retail environments.
The Sales Associate supports individual and store sales objectives, builds customer relationships and loyalty, and maintains high service standards. The role also covers CRM, store events, stock and backroom operations, policy compliance, and visual merchandising.
Role & Responsibilities
- Achieve individual objectives and contribute to store objectives.
- Continuously build brand and product knowledge.
- Apply selling skills to meet customer needs and maximize sales opportunities across all categories.
- Deliver high standards of customer service to meet customer expectations.
- Represent the brand and build relationships with new customers and VIP clients.
- Deliver the brand experience to strengthen customer loyalty.
- Resolve customer complaints professionally and positively, providing follow-up.
- Capture customer data and take proactive steps to maintain long-term customer relationships.
- Participate in organizing in-store and promotional events in accordance with the Shop in Charge’s guidelines.
- Manage stock and the backroom effectively, carrying out operational duties such as goods receiving, transfers, stocktakes, stock arrangement and reporting.
- Comply with operational and company policies and procedures.
- Maintain store presentation and visual merchandising standards in line with company directives.
Skills
Workplace
The successful candidate will be located in Sydney, New South Wales, Australia.
Explore jobs in Australia.
Culture
Versace boutiques emphasise theatrical presentation, elevated client service and fast-paced, results-oriented retailing. The workplace rewards commercial ambition, polished client engagement and collaborative teamwork within a highly curated luxury environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Versace, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Style Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.