Versace Sales Associate

About Versace

Versace is an iconic Italian maison renowned for its bold aesthetic and couture-driven luxury apparel and accessories. As part of Capri Holdings, Versace operates globally across boutiques, wholesale and digital channels, offering a high-fashion, client-centric retail environment distinguished by strong brand heritage and theatrical product presentation.

Role & Responsibilities

• Build and sustain long-term client relationships, proactively identifying and converting sales opportunities to achieve individual and store targets.
• Deliver the Versace customer experience at every touchpoint, acting as a brand ambassador for new, repeat and VIP clientele.
• Apply consultative selling techniques and product expertise to maximise conversion and basket value across categories.
• Capture and maintain accurate customer data within the CRM; execute follow-up actions to nurture client loyalty and lifetime value.
• Support the planning and execution of in-store events and community outreach initiatives to expand the boutique’s client base.
• Maintain operational excellence: manage goods receiving, stock transfers, stock-taking and backroom organisation according to company procedures.
• Ensure store presentation and visual merchandising standards are upheld; contribute to VM set-ups as required.
• Comply with company policies and loss-prevention procedures while supporting the store management team in day-to-day priorities.

Qualifications

• Minimum 2 years of retail experience; previous luxury or designer boutique experience strongly preferred.
• Demonstrated ability to meet and exceed sales targets through consultative selling and client management.
• Proficiency with retail systems and standard office software (retail sales system, Word, Excel, email).
• Excellent verbal and written communication skills, with a polished, client-focused manner.
• Energetic, entrepreneurial mindset with the capacity to thrive in a fast-paced, high-volume outlet environment.

Skills

Experience

At least two years of hands-on retail experience, preferably within the luxury or premium fashion sector, demonstrating consistent achievement of sales targets and experience managing client relationships and CRM activities.

Education

High school diploma or equivalent; vocational training or formal education in retail, fashion or luxury management is advantageous.

Workplace

Culture

Versace’s retail environment is dynamic, high-energy and distinctly theatrical, attracting individuals who combine commercial drive with an appetite for fashion-led creativity. The boutique culture emphasises exceptional client service, teamwork and a strong sense of brand stewardship within an international luxury network under Capri Holdings.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.