Versace Sales Associate
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 4, 2026
About Versace
Versace is an iconic Italian luxury fashion maison known for bold prints, opulent design and a strong presence across couture, ready-to-wear and accessories. As part of the Capri Holdings group, the brand operates a global network of flagship boutiques and wholesale partners and is recognised for its theatrical merchandising, high-touch client service and aspiration-driven retail environments.
Versace Sales Associate position in Milan's Montenapoleone boutique. Full-time luxury retail role requiring Mandarin fluency and 2+ years retail experience.
Role & Responsibilities
- Partner with management to strategically achieve sales targets and maximize sales opportunities across all categories
- Build and maintain strong partnerships with clients, peers, and management through effective communication and brand ambassador activities
- Capture customer data systematically and proactively maintain long-term client relationships through personalized follow-up
- Ensure superlative customer service standards and deliver an elevated experience both during and after the sale to increase customer loyalty
- Participate in the organization of in-store and promotional events, and implement the boutique's community outreach program
- Manage stock and backroom operations effectively, including goods receiving, transferring, stock takes, and stock arrangement
- Ensure store presentation and visual merchandising standards are maintained according to company directives and participate in VM set-ups
- Remain in compliance with all operational and company policies and procedures
Qualifications
- Minimum 2+ years' experience in retail with luxury retail experience preferred
- Proficiency with retail sales systems, Microsoft Word, Microsoft Excel, and email
- Fluent in Mandarin Chinese (spoken)
- Demonstrated elevated customer service skills and proven ability to engage and build relationships
- Exceptional verbal and written communication skills
Skills
Experience
2+ years in retail, with luxury retail experience preferred
Workplace
This position is based in Milan, Lombardy, Italy.
Culture
Versace boutiques emphasise theatrical presentation, elevated client service and fast-paced, results-oriented retailing. The workplace rewards commercial ambition, polished client engagement and collaborative teamwork within a highly curated luxury environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Versace, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Associate», «Fashion Consultant», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.