Versace Sales Associate

Location
Employment Full-Time
Seniority Mid-Level
Posted ✦ Today
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Versace — Sales Associate in Los Angeles. Luxury retail role delivering exceptional client service and achieving sales targets.

Overview

Versace is an Italian luxury fashion house known for bold, expressive design and opulent ready-to-wear, accessories and leather goods. The brand operates an international retail network and is part of a larger luxury group, offering a client-focused, fashion-driven retail environment with high standards of merchandising and service.

Role & Responsibilities

  • Act as a Brand Ambassador by delivering an exceptional, personalised client experience and upholding the Retail Excellence Program.
  • Prospect, capture and maintain client data in the CRM; develop genuine relationships to drive repeat business.
  • Achieve and exceed individual and store sales KPIs (daily, monthly, annual) including UPT and ATV.
  • Provide high-quality after-sales service, including follow-up calls, thank-you notes and coordination of repairs or maintenance.
  • Support all daily store operations: opening/closing registers, processing returns and exchanges, visual merchandising upkeep, and inventory tasks.
  • Manage consignments, assist with inventory accuracy and ensure seamless stock operations throughout the day.
  • Contribute to business development through in-store initiatives, contests and client events.
  • Communicate effectively with clients, peers and management to foster strong partnerships and operational excellence.

Qualifications

  • Minimum three years' experience in a retail environment, preferably within luxury or specialty retail.
  • Proven track record in clientelling and relationship-based selling.
  • Demonstrated ability to perform in a fast-paced, target-driven retail environment.
  • Excellent multitasking ability while maintaining attention to operational detail.
  • Entrepreneurial, sales-focused personality with compelling interpersonal presence.

Skills

Clientelling Luxury retail sales CRM / client data capture Point-of-sale (POS) and register operations Inventory management and consignments Visual merchandising maintenance After-sales service and client follow-up Event and initiative development Returns and exchanges processing Strong verbal communication and relationship-building

Experience

Minimum of three years of experience in a retail environment, with demonstrated success in clientelling and meeting sales targets in a specialty or luxury setting.

Education

High school diploma or equivalent required; vocational training or coursework in fashion, retail or customer relations is preferred.

Workplace

This position is based in Los Angeles, California, USA. Cerulean lists 43 open roles in Los Angeles, including 2 posted recently. The broader California area accounts for 387 active listings on Cerulean, 30 of which are new. In USA as a whole, Cerulean currently features 2.279 open positions, with 106 posted this week.

Culture

Versace cultivates a high-energy, client-centric retail culture that emphasises luxury service, creativity and commercial performance. The workplace rewards sales excellence, personal initiative and attention to detail while maintaining a strong sense of brand heritage and stylistic identity.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.