Versace Sales Advisor
Versace seeks a Sales Associate in London to deliver exceptional luxury client service and drive retail sales.
Overview
Versace is an internationally recognised Italian luxury fashion house known for bold design and couture craftsmanship. As part of Capri Holdings, the brand operates globally across flagship boutiques, outlets and wholesale channels, offering a workplace that blends heritage Italian creativity with rigorous retail standards and a strong focus on client service.
Role & Responsibilities
- Report to the Store Manager and partner with the management team to achieve and exceed sales targets.
- Deliver an elevated Versace customer experience; build and nurture long-term relationships with clients and VIP customers.
- Develop and maintain in-depth product and brand knowledge to optimise selling opportunities across all categories.
- Use consultative selling techniques to satisfy customer needs and maximise conversion and average transaction value.
- Capture and maintain accurate customer data within CRM systems; proactively follow up to cultivate repeat business.
- Support and deploy the Retail Excellence Program and boutique community initiatives, including organising in-store and promotional events.
- Maintain operational standards: manage stock and backroom activities (goods receiving, transfers, stock takes, arrangement, reporting).
- Ensure boutique presentation and visual merchandising standards are upheld and contribute to VM setups.
- Adhere to company policies, loss-prevention procedures and compliance requirements.
Qualifications
- Minimum 2+ years' experience in retail; previous luxury retail experience strongly preferred.
- Proficient with retail sales systems and basic office software (Microsoft Word, Microsoft Excel) and email.
- Demonstrable ability to build client relationships and work collaboratively with peers and management.
- Excellent verbal and written communication skills, with strong customer-service orientation.
- Energetic, entrepreneurial mindset with a results-driven approach and the ability to thrive in a fast-paced environment.
Skills
Experience
Minimum of 2+ years' experience in a retail environment; experience in luxury fashion retail or outlet retail is preferred.
Education
High school diploma or equivalent; vocational training or accredited courses in retail, sales or luxury fashion preferred.
Workplace
The role is situated in London, England, UK. There are currently 473 open positions in London on Cerulean, with 43 added recently. Within England, Cerulean currently features 593 open roles, including 54 recent additions. Across UK, Cerulean lists 627 open roles — 54 of them newly added.
Culture
Versace fosters a high-energy, creative and client-centric workplace where strong commercial performance and exquisite product presentation are equally prized. The brand values collaboration, entrepreneurial initiative and a passion for luxury fashion within a fast-paced retail environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.