Versace Sales Advisor
Versace — Sales Associate in Lisbon. Join the Lisbon Liberdade boutique to deliver exceptional luxury client experiences and drive sales.
Overview
Versace is an Italian luxury fashion house renowned for bold design, refined tailoring and a distinctive aesthetic. As part of the Capri Holdings group, the brand operates an international network of boutiques and wholesale partnerships; as an employer it expects high standards of product knowledge, client service and brand representation across all retail touchpoints.
Role & Responsibilities
- Deliver the Versace customer experience by building long-term relationships with clients, including VIP and prospective clientele.
- Partner with store leadership to achieve and exceed sales targets through consultative selling, upselling and cross-category conversion.
- Capture and maintain accurate customer data in the CRM and use insights to drive repeat business and personalized service.
- Proactively prospect, invite and manage client appointments and participate in boutique events and promotional activities.
- Maintain boutique standards for visual merchandising, product presentation and overall store image in line with brand directives.
- Manage operational tasks including goods receiving, transfers, stock arrangement, stock takes and daily reporting.
- Support the boutique’s community outreach and after-sales programmes to foster client loyalty and retention.
- Ensure strict compliance with company policies, loss-prevention procedures and cash-handling protocols.
Qualifications
- Minimum 2 years’ retail experience; prior experience within the luxury sector preferred.
- Proficiency in retail point‑of‑sale/retail sales systems and competency with Microsoft Word, Microsoft Excel and email.
- Proven ability to deliver exceptional customer service and a consultative sales approach.
Skills
Experience
At least two years of hands‑on retail experience, with a preference for candidates who have worked within luxury fashion or premium retail environments and who can demonstrate consistent sales performance and client development.
Education
Secondary education (high school) required; vocational training or certification in retail, fashion, sales or hospitality is advantageous.
Workplace
The role is situated in Lisbon, Lisbon, Portugal. There are currently 13 open positions in Lisbon on Cerulean, with 4 added recently. Within Lisbon, Cerulean currently features 52 open roles, including 4 recent additions. Across Portugal, Cerulean lists 61 open roles — 4 of them newly added.
Culture
Versace’s retail environment is fast‑paced, highly client‑centric and rooted in craftsmanship and creativity. Boutique teams are expected to combine elevated service standards with commercial acuity, working collaboratively to represent the brand’s iconic aesthetic and to cultivate discerning clientele.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.