Versace Retail Sales Associate
Versace Vancouver Outlet seeks a full-time Sales Associate in Vancouver, BC — deliver luxury client service and achieve sales targets at Versace.
Overview
Versace is an Italian luxury fashion house renowned for its bold design language and craftsmanship. As part of Capri Holdings, Versace operates an international network of boutiques and outlets, offering a highly curated retail experience and rigorous standards of client service typical of global luxury brands.
Role & Responsibilities
- Act as a Brand Ambassador to deliver an exceptional, personalized client experience and champion the Retail Excellence Program.
- Achieve and exceed individual and store sales targets (daily, monthly, yearly) and related KPIs including UPT and ATV.
- Develop and maintain genuine client relationships through proactive clienteling, follow-up calls, thank-you notes and after-sales service.
- Capture and maintain accurate client data to support CRM and repeat business initiatives.
- Support team initiatives to acquire new clients while nurturing existing clientele.
- Execute store operational procedures including opening/closing consignments, processing returns and exchanges, and handling repairs.
- Conceive and contribute to business-driving initiatives, contests and in-store events.
- Communicate effectively with clients, peers and management to ensure seamless service delivery.
Qualifications
- Minimum two years' experience in a retail environment; luxury retail experience preferred.
- Demonstrated understanding of specialty retail and effective clienteling techniques.
- Proven sales orientation with a track record of meeting or exceeding targets.
- Strong interpersonal skills, high energy and an entrepreneurial, customer-focused attitude.
- Ability to multi-task and perform under pressure in a fast-paced retail environment.
Skills
Experience
Minimum of two years' retail experience; prior luxury or designer brand experience is preferred.
Education
High school diploma or equivalent; retail, fashion or sales-related training is an asset.
Workplace
The successful candidate will be located in Vancouver, British Columbia, Canada. 68 luxury roles are listed in Vancouver on Cerulean, 8 posted in the last 48 hours. Across the British Columbia region, Cerulean lists 77 open positions — 8 listed in the past two days. Cerulean currently advertises 221 open roles in Canada, including 11 added in the last 48 hours.
Compensation
The base compensation for this position is CAD 21 per hour.
Culture
Versace fosters a high-energy, fashion-forward retail environment that prizes creativity, impeccable client service and strong commercial performance. Staff are expected to maintain luxury brand standards while operating collaboratively within a results-driven team.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.