Versace Retail Manager

About Versace

Versace is an iconic Italian luxury fashion maison known for bold prints, opulent design and a strong presence across couture, ready-to-wear and accessories. As part of the Prada Group, the brand operates a global network of flagship boutiques and wholesale partners and is recognised for its theatrical merchandising, high-touch client service and aspiration-driven retail environments.

Role & Responsibilities

• Oversee sales, performance and operational efficiency across the assigned boutiques.
• Generate and analyze sales, profit and loss statements, KPIs and operational reports; identify each boutique’s needs and recommend actions to senior management to achieve goals and grow the business.
• Prepare regular business reviews and market updates for senior management.
• Make strategic decisions aligned with short- and long-term business objectives and company initiatives, and execute action plans to increase sales and profit.
• Conduct regular store and market visits to maintain standards, assess performance against expectations and develop action plans to advance the business.
• Lead Store Managers, uphold the company’s and brand’s representation and integrity, and ensure they demonstrate outstanding leadership.
• Communicate the vision, strategy and clear direction to all direct reports.
• Develop business strategies, set achievable goals and targets, implement sales incentives, and hold stores accountable for results.
• Partner with Store Managers to create a dynamic environment with exceptional customer service, ensuring stores and staff are welcoming, professional and knowledgeable about products and company information.
• Ensure appropriate retail staffing by recruiting suitable talent in liaison with Human Resources.
• Ensure training and development programmes are implemented and monitored for effectiveness.
• Maintain active relationships with clients and the community, and understand market needs and changes.
• Work closely with the communications and events team to deliver local events.
• Propose and implement local CRM initiatives to promote brand loyalty.
• Ensure consistent implementation and enhancement of Versace Retail Excellence and all selling and clienteling tools.
• Work with buyers and planning teams to align merchandise assortments with brand strategy and maintain appropriate stock levels.
• Maintain store presentation and visual merchandising standards in line with company directives, applying strategies to optimize results through merchandising and visual presentation.
• Analyze sell-through and regularly communicate product availability and market trends to division heads to maximize productivity.
• Achieve optimal shrinkage results by enforcing security measures and maintaining accurate inventory levels.
• Ensure compliance with operational and company policies and procedures and enforce all policies.
• Manage operational costs and balance budgetary expenses efficiently.

Qualifications

• A bachelor’s degree in Fashion, Business or a related field is preferred.
• 3–5 years of experience in retail management, preferably in the luxury sector.
• Strong understanding of retail operations, business development and visual merchandising, with solid selling skills.
• Ability to analyze financial reports and monitor business performance.
• Strong leadership, communication and interpersonal skills, with a proactive and entrepreneurial mindset.
• Excellent organizational and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment.
• Good command of MS Office, particularly Excel.
• Strong customer focus and ability to build lasting client relationships while understanding market trends and business opportunities.

Skills

Experience

3–5 years of experience in retail management, preferably in the luxury sector.

Education

Bachelor’s degree in Fashion, Business or a related field preferred.

Culture

Versace boutiques emphasise theatrical presentation, elevated client service and fast-paced, results-oriented retailing. The workplace rewards commercial ambition, polished client engagement and collaborative teamwork within a highly curated luxury environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.