Versace Retail Department Manager

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Location
Serravalle ScriviaPiedmontItaly
Employment
Full-Time
Seniority
Manager
Posted
Mar 31, 2026

About Versace

Versace is an Italian luxury fashion house renowned for its bold aesthetic and high-end ready-to-wear, accessories and lifestyle collections. As part of the Capri Holdings group, the brand combines strong creative heritage with global retail operations and a client-focused, aspirational positioning in the luxury sector.

Versace Department Manager in Serravalle Scrivia — lead a department, develop staff and deliver the Versace client experience in a full‑time retail role.

Role & Responsibilities

  • Support the Store Manager and Assistant Store Manager in driving sales and KPI performance for the assigned department through analysis, action plans and ongoing follow-up.
  • Continuously review department sell-through and inventory metrics; liaise with merchandising and divisional teams to optimise product availability and margin.
  • Coordinate, coach and develop the department team to ensure high performance; lead daily and weekly briefings and contribute to onboarding and training follow-up.
  • Ensure delivery of the Versace client experience by modelling superior customer service, building client relationships, and monitoring the team’s clienteling activity.
  • Oversee CRM activities and customer database management to maximise retention and sales opportunities; support in-store and promotional event execution with merchandising and PR.
  • Manage category and stockroom organisation according to company guidelines; enforce security measures to achieve shrinkage targets and maintain inventory accuracy.
  • Uphold store presentation and visual merchandising standards; ensure compliance with all operational policies and procedures.

Qualifications

  • Bachelor’s degree in Fashion, Business, or related field preferred.
  • 1–3 years of retail management experience; luxury retail experience preferred.
  • Comprehensive knowledge of specialty retail operations and store management.
  • Proven ability to coach, develop and hold teams accountable to performance objectives.
  • Strong interpersonal skills with the ability to build and maintain long-term client relationships.
  • Excellent verbal and written communication skills, organisational ability, and problem‑solving aptitude.
  • Sales-focused mindset with ownership of targets and a constructive, resilient approach in a fast-paced environment.

Skills

Retail point of sale system Microsoft Word Excel email CRM Visual merchandising Inventory management Clienteling and relationship management Training, coaching and team development Performance analysis and KPI tracking

Experience

1–3 years of progressive retail management experience; prior luxury retail or outlet experience preferred, with demonstrable track record in achieving sales targets and developing teams.

Education

Bachelor’s degree in Fashion, Business, or a related discipline preferred.

Workplace

The successful candidate will be located in Serravalle Scrivia, Piedmont, Italy, with easy access to Milan.

Culture

Versace cultivates a high-energy, creative and client-centric culture where bold design and attention to detail are paramount. The retail environment is fast-paced and collaborative, with emphasis on personal development, elevated service standards and delivering an aspirational customer experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Versace, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Department Manager», «Boutique Department Supervisor», «Floor Manager — Luxury Retail», «Client Experience Manager (Retail)», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.