Versace Retail Department Manager
Versace Department Manager in Serravalle Scrivia — lead a department, develop staff and deliver the Versace client experience in a full‑time retail role.
Overview
Versace is an Italian luxury fashion house renowned for its bold aesthetic and high-end ready-to-wear, accessories and lifestyle collections. As part of the Capri Holdings group, the brand combines strong creative heritage with global retail operations and a client-focused, aspirational positioning in the luxury sector.
Role & Responsibilities
- Support the Store Manager and Assistant Store Manager in driving sales and KPI performance for the assigned department through analysis, action plans and ongoing follow-up.
- Continuously review department sell-through and inventory metrics; liaise with merchandising and divisional teams to optimise product availability and margin.
- Coordinate, coach and develop the department team to ensure high performance; lead daily and weekly briefings and contribute to onboarding and training follow-up.
- Ensure delivery of the Versace client experience by modelling superior customer service, building client relationships, and monitoring the team’s clienteling activity.
- Oversee CRM activities and customer database management to maximise retention and sales opportunities; support in-store and promotional event execution with merchandising and PR.
- Manage category and stockroom organisation according to company guidelines; enforce security measures to achieve shrinkage targets and maintain inventory accuracy.
- Uphold store presentation and visual merchandising standards; ensure compliance with all operational policies and procedures.
Qualifications
- Bachelor’s degree in Fashion, Business, or related field preferred.
- 1–3 years of retail management experience; luxury retail experience preferred.
- Comprehensive knowledge of specialty retail operations and store management.
- Proven ability to coach, develop and hold teams accountable to performance objectives.
- Strong interpersonal skills with the ability to build and maintain long-term client relationships.
- Excellent verbal and written communication skills, organisational ability, and problem‑solving aptitude.
- Sales-focused mindset with ownership of targets and a constructive, resilient approach in a fast-paced environment.
Skills
Experience
1–3 years of progressive retail management experience; prior luxury retail or outlet experience preferred, with demonstrable track record in achieving sales targets and developing teams.
Education
Bachelor’s degree in Fashion, Business, or a related discipline preferred.
Workplace
The successful candidate will be located in Serravalle Scrivia, Piedmont, Italy, with easy access to Milan. 15 luxury roles are listed in Serravalle Scrivia on Cerulean, 6 posted in the last 48 hours. Across the Piedmont region, Cerulean lists 93 open positions — 8 listed in the past two days. Cerulean currently advertises 1.378 open roles in Italy, including 65 added in the last 48 hours.
Culture
Versace cultivates a high-energy, creative and client-centric culture where bold design and attention to detail are paramount. The retail environment is fast-paced and collaborative, with emphasis on personal development, elevated service standards and delivering an aspirational customer experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.