Versace Operations Supervisor
- Location
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $28–30/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 23, 2026
About Versace
Versace is a globally recognised Italian luxury fashion house known for its bold aesthetic and haute couture, operating within a larger luxury conglomerate. The brand combines artisanal savoir‑faire with contemporary retail standards and seeks candidates who can represent its heritage while delivering an elevated client experience in high‑traffic boutiques.
Versace is hiring an Operations Supervisor in Oakridge (Vancouver), Canada. Full‑time role overseeing boutique operations and client service.
Role & Responsibilities
- Supervise daily store operations, ensuring compliance with brand standards for merchandising, visual presentation and housekeeping
- Lead, coach and schedule boutique staff to deliver consistent, high‑touch client service and sales performance
- Manage cash handling, point‑of‑sale procedures and end‑of‑day reconciliation with strict accuracy
- Oversee inventory control, stock replenishment and loss‑prevention procedures, including cycle counts and shrinkage investigations
- Implement operational directives from district management and report on KPIs, sales results and operational issues
- Support recruitment, onboarding and training programmes to sustain service excellence and product knowledge
- Ensure store opening/closing procedures, safety protocols and regulatory compliance are strictly followed
Qualifications
- Minimum high school diploma or equivalent; post‑secondary education in business or retail management preferred
- Proven supervisory experience in retail operations, preferably within a luxury or premium fashion environment
- Demonstrated ability to lead teams, drive sales and maintain elevated service standards in a boutique setting
- Strong numeracy and accuracy for cash handling, reporting and inventory control
- Excellent verbal communication and interpersonal skills with a client‑centric orientation
Skills
Experience
Typically requires at least 3 years of retail experience with a minimum of 1–2 years in a supervisory role; experience in luxury or premium apparel retail strongly preferred.
Education
High school diploma or equivalent; post‑secondary diploma or degree in business, retail management or a related field preferred.
Workplace
This position is based in Vancouver, British Columbia, Canada.
Compensation
The base compensation for this position ranges from CAD 28 to CAD 30 per hour.
Culture
Versace’s workplace blends high Italian craftsmanship with global retail professionalism, emphasising impeccably curated client experiences and strong brand presentation. The environment values teamwork, performance orientation and a polished, service‑driven approach consistent with luxury retail standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Versace, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Operations Supervisor», «Retail Floor Supervisor», «Boutique Operations Supervisor», «Client Experience Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.