Versace Operations Supervisor

Overview

Versace is an Italian luxury fashion house known for its bold design language and couture craftsmanship. As part of the Capri Holdings group, Versace operates a global retail network and maintains exacting standards across product, client service, and in-store presentation. The brand offers a high-performance, design-driven work environment with retail and operational roles that support an international luxury customer base.

Role & Responsibilities

• Monitor sales-floor stock continuously to ensure merchandise is represented according to current visual merchandising (VM) sets and relay stock or quality issues to management to avoid shrink.
• Maintain a clean, secure and highly organized stock room; reorganize back‑of‑house layouts to maximize operational efficiency and client experience.
• Perform shipping and receiving tasks efficiently and cost‑effectively, including customer shipments and internal transfers, with meticulous packaging standards.
• Lead and execute physical inventory processes, participate in cycle counts and investigate and resolve inventory discrepancies and differential reports.
• Serve as a key holder as required: open/close store, close out POS, prepare and send end‑of‑day (EOD) reports.
• Process and document damages monthly to company standard and manage repair workflows (COG and stock), communicating progress and acting customer‑facing when necessary.
• Support the sales team with stock‑related tasks—running sizes, advising on availability, assisting at the cash wrap—while modeling operational best practices and policy compliance.
• Prepare and submit corporate finance packs on the required bi‑monthly cadence and keep accurate records of all stock movement and stockroom transactions.
• Monitor store supply levels (packaging, office supplies, beverages, etc.) and coordinate orders with management to maintain uninterrupted operations.

Qualifications

• Minimum two years' experience in a retail back‑of‑house (BOH) or stockroom environment; luxury retail experience strongly preferred.
• Proven ability to manage inventory processes, shipping/receiving and cycle counts with a high degree of accuracy.
• Demonstrated trustworthiness for key‑holder responsibilities and cash handling procedures.
• Strong verbal and written communication skills; able to build collaborative relationships with store associates and corporate partners.
• Self‑motivated, proactive, detail‑oriented and able to multi‑task effectively in a fast‑paced retail setting.

Skills

Experience

Minimum two years of hands‑on retail back‑of‑house experience with responsibility for inventory control, shipping/receiving and stockroom operations; prior supervisory or lead experience in a luxury retail environment preferred.

Education

High school diploma or equivalent required; vocational training or some college in retail management, logistics or a related field preferred.

Workplace

Culture

Versace cultivates a fast‑paced, design‑led workplace that prizes craftsmanship, elevated client service and exacting in‑store standards. Employees operate within an international, fashion‑driven environment where attention to detail, professionalism and collaboration are essential.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.