Versace Operations Supervisor

About Versace

Versace is an iconic Italian luxury fashion maison known for bold prints, opulent design and a strong presence across couture, ready-to-wear and accessories. As part of the Capri Holdings group, the brand operates a global network of flagship boutiques and wholesale partners and is recognised for its theatrical merchandising, high-touch client service and aspiration-driven retail environments.

Role & Responsibilities

• Maintain and monitor all inventory and back-of-house operations to ensure alignment with visual merchandising standards and sales floor representation
• Coordinate shipping and receiving tasks with efficiency, cost-effectiveness, and timeliness to optimize logistics and minimize shrink
• Organize and re-optimize back-of-house space to maximize operational efficiency and enhance the client experience
• Prepare for and execute the store's physical inventory, actively resolving discrepancies, processing adjustments, and analyzing cycle count and differential reports
• Process customer shipments, consolidations, and transfers in compliance with company standards of excellence and established deadlines
• Communicate product stock levels and quality issues to management to prevent shrink and maintain inventory accuracy
• Assist in key holder responsibilities including store opening and closing procedures, POS closeout, and end-of-day reporting as required
• Process and track repairs and damage documentation monthly, maintaining accurate records and communicating progress with both internal and customer-facing stakeholders
• Support sales team operations by fulfilling requests such as running sizes, assisting at cash wrap, and providing real-time stock and sizing information
• Monitor store supply levels including packaging, beverages, and office supplies, communicating replenishment needs to management in a timely manner
• Prepare corporate finance packs and submit bi-monthly reports with accuracy and attention to detail
• Maintain meticulous documentation of all stock movements according to established protocols and company standards

Qualifications

• Minimum two years of retail back-of-house experience
• Proven experience in a luxury retail environment preferred
• Strong organizational and time-management abilities
• Demonstrated proficiency with retail POS systems, Microsoft Word, Microsoft Excel, and email platforms
• Ability to work effectively in a high-paced, multitasking environment
• Strong verbal and written communication skills with capacity to build partnerships across associate and corporate teams

Skills

Experience

Minimum two years of hands-on experience in a retail back-of-house environment, with luxury retail experience strongly preferred. Must demonstrate proficiency in inventory management, logistics coordination, and cross-functional teamwork within a fast-paced retail setting.

Education

High school diploma or equivalent required; retail management certification or comparable training preferred.

Workplace

Culture

Versace boutiques emphasise theatrical presentation, elevated client service and fast-paced, results-oriented retailing. The workplace rewards commercial ambition, polished client engagement and collaborative teamwork within a highly curated luxury environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.