Versace Operations Associate

About Versace

Versace is an iconic Italian luxury fashion maison known for bold prints, opulent design and a strong presence across couture, ready-to-wear and accessories. As part of the Capri Holdings group, the brand operates a global network of flagship boutiques and wholesale partners and is recognised for its theatrical merchandising, high-touch client service and aspiration-driven retail environments.

Role & Responsibilities

• Monitor sales floor stock regularly to ensure all pieces are represented according to current visual merchandising displays
• Communicate product stock levels and quality concerns to the General Manager and Associate General Manager to mitigate shrinkage
• Maintain a clean, organized, and efficient stock room at all times
• Execute all shipping and receiving tasks in a cost-effective and timely manner
• Reorganize back-of-house inventory as needed to maximize efficiency and enhance client experience
• Prepare and execute store physical inventory counts while actively resolving discrepancies and processing cycle counts
• Exemplify operational excellence by adhering to all policies and procedures while using proper tools and equipment
• Support the sales team with tasks including running sizes, assisting at the cash wrap, and advising on size and stock availability
• Process monthly damage documentation according to company standards
• Track and communicate progress of all repair orders, both cost-of-goods and stock items, with customer-facing capability as required
• Assist in preparation of corporate finance packs on a bi-monthly basis
• Demonstrate professionalism and strong teamwork in all interactions with coworkers, clients, and corporate partners
• Monitor store supply levels including packaging, beverages, and office supplies, communicating order needs to management in a timely manner
• Process consolidations and transfers within all deadlines while maintaining meticulous packaging standards
• Process customer shipments in accordance with company standards of excellence
• Maintain accurate, organized records documenting all stock movements as instructed

Qualifications

• Minimum one year of experience in a retail back-of-house environment; luxury sector experience preferred
• Strong communication skills with ability to build partnerships with associates and corporate partners
• Proficiency with retail point-of-sale systems, Microsoft Word, Microsoft Excel, and email
• Self-motivated and proactive with a positive, can-do attitude
• Ability to thrive in a fast-paced environment, multitask effectively, and maintain balance across daily responsibilities

Skills

Experience

Minimum one year of experience working in a retail back-of-house environment, with preference for candidates with luxury sector background.

Education

No formal education requirement specified; high school diploma or equivalent is standard for the retail sector.

Workplace

Compensation

The base compensation for this position is CAD 20 per hour.

Culture

Versace boutiques emphasise theatrical presentation, elevated client service and fast-paced, results-oriented retailing. The workplace rewards commercial ambition, polished client engagement and collaborative teamwork within a highly curated luxury environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.