Versace Manager, Retail Operations

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Location
Los AngelesCaliforniaUSA
Employment
Full-Time
Seniority
Manager
Compensation
$110,000–125,000/year
Department
Retail & Boutique Operations
Industry
Fashion, Apparel & Leather Goods
Posted
Aug 10, 2026

About Versace

Versace is an iconic Italian luxury fashion maison known for bold prints, opulent design and a strong presence across couture, ready-to-wear and accessories. As part of the Capri Holdings group, the brand operates a global network of flagship boutiques and wholesale partners and is recognised for its theatrical merchandising, high-touch client service and aspiration-driven retail environments.

Manager, Retail Operations at Versace Los Angeles – Lead West Coast retail operations across full-price and outlet locations.

Role & Responsibilities

  • Create, implement, and maintain the Retail Operations Handbook as a comprehensive guidelines document for all retail locations; update and deliver training as required
  • Provide operational support to regional stores and field teams; identify and address training needs across policies, procedures, systems, and store standards
  • Partner with VP Retail and Global Retail Excellence Director to ensure all North American stores align with global retail standards
  • Strategize and execute new initiatives to enhance operational efficiency and drive sales and profitability across all retail doors
  • Collaborate with Inventory Management to maintain accurate inventory levels and achieve company shrink rate targets
  • Lead and manage all operational rollout projects for North America, ensuring successful execution
  • Develop and deliver comprehensive training programs focused on operational excellence
  • Project manage new store openings, renovations, pop-ups, General Manager conferences, and regional off-site events in partnership with VP Retail
  • Conduct regular in-store visits, with emphasis on high-priority locations, and schedule quarterly visits to remote stores
  • Manage retail P&L, negotiate vendor agreements, and maintain supplier relationships to optimize profitability
  • Oversee retail supply chain ordering and monitor departmental spending
  • Coordinate systems-related issues in partnership with IT department
  • Manage facilities maintenance requests (FEXA) alongside Facilities team to ensure timely repairs and proper budget allocation
  • Supervise staff uniform bulk orders and distribution coordination with Merchandising
  • Consolidate and verify reporting accuracy across all regional stores
  • Execute weekly operational tasks in stores in partnership with Regional Directors and Store Managers

Qualifications

  • Bachelor's Degree required
  • 5+ years of store operations management experience in store or operations management roles within high-volume, complex retail environments
  • Demonstrated ability to improve store processes and operational standards
  • Proven track record supporting and executing project rollouts in retail locations
  • Comprehensive knowledge of specialty retail, outlet operations, and visual merchandising
  • Proficiency with retail POS systems, Microsoft Word, Microsoft Excel, and email
  • Ability to travel regionally at least two weeks per month

Skills

Retail POS systems Microsoft Excel Microsoft Word Project management P&L management Vendor negotiation Staff training and development Strategic planning

Experience

5+ years of store operations management experience in high-volume, complex retail environments, preferably as a Store Manager or Operations Manager.

Education

Bachelor's Degree required.

Workplace

This position is based in Los Angeles, California, USA.

Compensation

The base compensation for this position ranges from USD 110,000 to USD 125,000 per annum.

Culture

Versace boutiques emphasise theatrical presentation, elevated client service and fast-paced, results-oriented retailing. The workplace rewards commercial ambition, polished client engagement and collaborative teamwork within a highly curated luxury environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Versace, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Operations Director», «Regional Operations Manager», «Retail Operations Supervisor», «Store Operations Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.