Versace Key Holder

Location
Employment Full-Time
Seniority Supervisor
Posted ✦ Today
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Versace in Orlando, FL seeks a Key Holder to drive sales, clienteling and daily store operations.

Overview

Versace is an Italian luxury fashion house known for bold design, exceptional craftsmanship and a high-fashion retail experience. As part of an international luxury group (Capri Holdings), the brand operates global boutiques and flagship stores that combine creative heritage with rigorous retail standards. The workplace emphasizes client service excellence, visual sophistication and a performance-driven retail culture.

Role & Responsibilities

  • Act as a Brand Ambassador by delivering an exceptional, personalised client experience and promoting the Retail Excellence Program.
  • Achieve and exceed sales targets (daily, monthly, yearly) and core KPIs including UPT and ATV.
  • Capture and maintain accurate client data to grow the CRM database and support clientelling activity.
  • Develop and sustain genuine client relationships through proactive after-sales service (thank-you notes, follow-up calls, product repair/maintenance follow-through).
  • Prospect for new clients while retaining and nurturing existing relationships to drive repeat business.
  • Support daily store operations including opening/closing registers, POS transactions, visual maintenance and inventory tasks.
  • Ensure seamless inventory operations throughout the day and process returns and exchanges according to policy.
  • Model operational excellence and compliance with policies and procedures, using the correct tools and equipment.
  • Create business-driving initiatives, sales contests and client events; coach and train sales team members to elevate performance.

Qualifications

  • Minimum three years of experience in a retail environment, preferably in specialty or luxury retail.
  • Demonstrated track record in clientelling and relationship-based sales.
  • Proven ability to meet and exceed sales targets in a high‑pace retail setting.
  • Experience with opening/closing procedures, cash handling and POS operations.
  • Strong multitasking capability, entrepreneurial mindset and a sales‑oriented personality.

Skills

Clienteling Sales target achievement (UPT, ATV) Client data capture / CRM growth POS operations (opening & closing registers) Inventory management Visual maintenance / merchandising After‑sales service Coaching and in‑store training Event and promotion execution

Experience

Minimum of three years of retail experience; prior experience in specialty or luxury retail and a proven history of clientelling is strongly preferred.

Education

High school diploma or equivalent; retail or luxury sales training preferred.

Workplace

The role is situated in Orlando, Florida, USA. There are currently 42 open positions in Orlando on Cerulean, with 5 added recently. Within Florida, Cerulean currently features 296 open roles, including 9 recent additions. Across USA, Cerulean lists 2.279 open roles — 106 of them newly added.

Culture

Versace boutiques combine Italian creative flair with rigorous retail standards, creating a fast‑paced, client‑centric environment. The brand prizes polished presentation, mentorship and performance, while maintaining an inclusive workplace and adherence to equal employment opportunity principles.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.