Versace Key Holder

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Location
USA
└New York
└New York
Employment
Full-Time
Seniority
Mid-Level
Compensation
$17–35/hour
Department
Retail & Boutique Operations
Industry
Fashion, Apparel & Leather Goods
Posted
Apr 9, 2026

About Versace

Versace is an Italian luxury fashion house celebrated for its bold prints, glamorous aesthetic and couture-ready apparel and accessories. The maison operates globally within the luxury fashion sector and is part of the Capri Holdings group, maintaining a reputation for theatrical retail environments and cultivated client experiences.

Versace Key Holder — full-time retail role in New York (SoHo Greene St). Lead sales, clienteling and store operations for Versace's Soho boutique.

Role & Responsibilities

  • Act as a brand ambassador by delivering an exceptional, luxury client experience and championing the Retail Excellence Program.
  • Meet and exceed sales and clienteling KPIs (daily, monthly, annual), including UPT and ATV targets.
  • Drive client acquisition and retention through purposeful outreach, after‑sales service (thank-you notes, follow-ups, product repair/maintenance coordination) and data capture.
  • Support daily store operations: open/close registers, process returns/exchanges, manage consignments and ensure accurate inventory handling.
  • Maintain visual standards and perform visual merchandising maintenance throughout the day.
  • Set the example for operational excellence by adhering to policies and using proper tools and equipment.
  • Coach and mentor sales colleagues through on-floor training, development initiatives, contests and events.
  • Communicate effectively with clients, peers and management to build durable partnerships that support business objectives.

Qualifications

  • Minimum of three years of experience in a retail environment, preferably within specialty or luxury retail.
  • Proven track record in clienteling and meeting sales targets in a high-volume retail setting.
  • Demonstrated ability to multitask and prioritise in a fast-paced store environment.
  • Entrepreneurial, sales-driven personality with strong presence and the ability to influence peers and clients.

Skills

Clienteling High-volume sales and KPI attainment POS operation and cash handling Inventory management and consignments Visual merchandising and store presentation Opening/closing procedures After-sales service and client follow-up Coaching, mentoring and on-floor training Strong verbal communication and relationship-building

Experience

At least 3 years of hands-on retail experience with demonstrated success in specialty or luxury clientelling, sales achievement and multi-tasking in a fast-paced environment.

Education

High school diploma or equivalent; college coursework or vocational training in retail, fashion or business is a plus.

Workplace

This position is based in New York, New York, USA.

Compensation

The base compensation for this position ranges from USD 17 to USD 35 per hour.

Culture

The Versace retail environment is client-centric, fast-paced and performance-driven, with a strong emphasis on theatrical presentation and elevated service. The workplace rewards entrepreneurial initiative and provides opportunities to develop selling, clienteling and leadership capabilities within a globally recognised luxury maison.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Versace, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Sales Associate», «Lead Sales Advisor», «Retail Shift Lead», «Client Relations Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.