Versace Key Holder
- Employment
- Full-Time
- Seniority
- Supervisor
- Posted
- Mar 31, 2026
About Versace
Versace is an international luxury fashion house within the Capri Holdings group, recognised for its bold Italian design and high-fashion heritage. As an employer, Versace offers a client-focused, performance-driven retail environment that prioritises craftsmanship, elevated customer service and a culture of brand advocacy across its boutiques worldwide.
Versace — Key Holder (Full-time) in Houston, TX. Lead luxury retail sales, clienteling and store operations for the Galleria boutique.
Role & Responsibilities
- Act as a brand ambassador by delivering exceptional, personalised client experiences and upholding the Retail Excellence Program.
- Achieve and exceed individual and store sales targets (daily, monthly, annual) and key retail KPIs (UPT, ATV).
- Capture and maintain accurate client data and nurture long-term client relationships through proactive after-sales service (thank-you notes, follow-up calls, repair/maintenance follow-through).
- Support store operations including opening and closing registers, cash handling, returns/exchanges and consignment processing.
- Maintain seamless inventory operations throughout the day, including stock management and inventory tasks.
- Sustain visual merchandising standards and contribute to visual maintenance of the boutique.
- Develop and run business-driving initiatives, in-store events and contests to stimulate client acquisition and retention.
- Coach and mentor sales colleagues through on-the-floor training and performance feedback, setting an example of operational excellence and policy compliance.
Qualifications
- Minimum of three years' experience in a retail environment, preferably within luxury or specialty retail.
- Proven track record in clienteling and achieving sales targets.
- Demonstrated ability to thrive in a high‑pace retail environment and manage competing priorities.
- Strong interpersonal and communication skills with the ability to build durable client and team relationships.
- Entrepreneurial, sales-driven personality with a professional and authoritative presence.
Skills
Experience
At least three years of hands-on retail experience, with demonstrable success in luxury or specialty retail environments and a proven ability to develop and retain high-value clients.
Education
High school diploma or equivalent required; associate or bachelor’s degree in business, fashion, merchandising or a related field preferred.
Workplace
The role is situated in Houston, Texas, USA.
Culture
Versace’s retail culture emphasises high-touch client service, fashion-forward creativity and rigorous performance standards. Teams operate in a fast-paced, detail-oriented environment where collaboration, professionalism and a passion for luxury are rewarded.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Versace, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Lead Sales Associate», «Store Supervisor (Key Holder)», «Client Advisor — Keyholder», «Senior Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.