Versace Key Holder

Location
Employment Full-Time
Seniority Supervisor
Posted ✦ Today
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Versace — Key Holder (Full-time) in Houston, TX. Lead luxury retail sales, clienteling and store operations for the Galleria boutique.

Overview

Versace is an international luxury fashion house within the Capri Holdings group, recognised for its bold Italian design and high-fashion heritage. As an employer, Versace offers a client-focused, performance-driven retail environment that prioritises craftsmanship, elevated customer service and a culture of brand advocacy across its boutiques worldwide.

Role & Responsibilities

  • Act as a brand ambassador by delivering exceptional, personalised client experiences and upholding the Retail Excellence Program.
  • Achieve and exceed individual and store sales targets (daily, monthly, annual) and key retail KPIs (UPT, ATV).
  • Capture and maintain accurate client data and nurture long-term client relationships through proactive after-sales service (thank-you notes, follow-up calls, repair/maintenance follow-through).
  • Support store operations including opening and closing registers, cash handling, returns/exchanges and consignment processing.
  • Maintain seamless inventory operations throughout the day, including stock management and inventory tasks.
  • Sustain visual merchandising standards and contribute to visual maintenance of the boutique.
  • Develop and run business-driving initiatives, in-store events and contests to stimulate client acquisition and retention.
  • Coach and mentor sales colleagues through on-the-floor training and performance feedback, setting an example of operational excellence and policy compliance.

Qualifications

  • Minimum of three years' experience in a retail environment, preferably within luxury or specialty retail.
  • Proven track record in clienteling and achieving sales targets.
  • Demonstrated ability to thrive in a high‑pace retail environment and manage competing priorities.
  • Strong interpersonal and communication skills with the ability to build durable client and team relationships.
  • Entrepreneurial, sales-driven personality with a professional and authoritative presence.

Skills

Clienteling CRM and client data capture POS operation and cash handling Inventory control Visual merchandising Sales coaching and staff development Event coordination and activation Returns, exchanges and consignment processing

Experience

At least three years of hands-on retail experience, with demonstrable success in luxury or specialty retail environments and a proven ability to develop and retain high-value clients.

Education

High school diploma or equivalent required; associate or bachelor’s degree in business, fashion, merchandising or a related field preferred.

Workplace

The role is situated in Houston, Texas, USA. There are currently 46 open positions in Houston on Cerulean, with 3 added recently. Within Texas, Cerulean currently features 180 open roles, including 11 recent additions. Across USA, Cerulean lists 2.279 open roles — 106 of them newly added.

Culture

Versace’s retail culture emphasises high-touch client service, fashion-forward creativity and rigorous performance standards. Teams operate in a fast-paced, detail-oriented environment where collaboration, professionalism and a passion for luxury are rewarded.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.