Versace General Manager

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Location
MiamiFloridaUSA
Employment
Full-Time
Seniority
Manager
Department
Retail & Boutique Operations
Industry
Fashion, Apparel & Leather Goods
Posted
Apr 27, 2026

About Versace

Versace is an Italian luxury fashion house renowned for its bold prints, opulent aesthetic and high-fashion ready-to-wear, accessories and couture. The maison operates globally through flagship boutiques and an international wholesale network and is part of Capri Holdings, a multi-brand luxury group. As an employer, Versace seeks individuals who combine commercial acumen with a deep appreciation for brand heritage and craftsmanship.

Versace seeks a General Manager in Miami (Design District) to lead boutique operations, sales and team performance. Full-time opportunity in the Miami area.

Role & Responsibilities

  • Lead daily operations of the Miami boutique (Design District), ensuring world-class client service and an exceptional in-store experience aligned with brand standards.
  • Own store P&L performance: set sales targets, monitor KPIs, control costs and implement corrective actions to achieve financial objectives.
  • Recruit, develop and coach a high-performing sales and supervisory team; establish staffing plans, training programmes and performance reviews.
  • Drive client acquisition and retention through proactive clienteling, appointment management and personalised service initiatives.
  • Oversee merchandising execution, inventory integrity and replenishment cycles in close collaboration with regional merchandising teams.
  • Ensure compliance with corporate policies, loss-prevention procedures, visual merchandising directives and local legal/regulatory requirements.
  • Represent the boutique in the market: cultivate key client relationships, host private appointments and coordinate local marketing or VIP events.

Qualifications

  • Proven track record of luxury retail management with responsibility for store P&L and a demonstrated ability to meet or exceed sales targets.
  • Strong leadership capabilities with experience building and developing teams in a high-touch retail environment.
  • Financial literacy: experience managing budgets, forecasting, staffing models and key retail KPIs.
  • Excellent client-facing skills and a refined understanding of clienteling and VIP service cultures.
  • Fluency in English; additional languages advantageous but not required.

Skills

P&L management KPI analysis Clienteling Visual merchandising Talent recruitment and development Loss prevention and compliance

Experience

Minimum of five years of progressive luxury retail experience, including direct responsibility for store operations, team leadership and financial results; prior management of a flagship or high-volume boutique preferred.

Education

Bachelor’s degree in Business, Retail Management, Fashion or a related discipline preferred.

Workplace

This position is based in Miami, Florida, USA.

Culture

Versace combines theatrical creativity with rigorous commercial discipline; the workplace values sartorial excellence, meticulous attention to detail and a client-first mentality. Teams operate in a fast-paced, service-oriented environment that prizes both individual initiative and collaboration.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Versace, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Director», «Flagship Store Director», «Retail Operations Director», «Boutique General Manager», «Head of Store Operations», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.