Versace Department Manager

Location
Employment Full-Time
Seniority Manager
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Versace — Department Manager in Serravalle Scrivia, Italy: lead department sales, coaching and merchandising to deliver the Versace client experience.

Overview

Versace is an iconic Italian luxury fashion house known for bold design, artisanal craftsmanship and a strong global retail presence. As part of a larger luxury group, the brand combines creative-driven product development with rigorous retail standards and a client-centric approach, offering employees a fast-paced environment that values service excellence and high aesthetic standards.

Role & Responsibilities

  • Support the Store Manager and Assistant Store Manager in achieving sales targets and qualitative KPIs through rigorous analysis, action planning and execution for the assigned department.
  • Continuously review departmental sales performance and sell-through; liaise with merchandising divisions to optimise product allocation and respond to market trends.
  • Lead, develop and coach the department team: set monthly and yearly objectives, deliver post-training follow-up, run briefings and ensure adherence to company guidelines.
  • Act as a visible brand ambassador on the shop floor, model superior client service and cultivate long-term client relationships.
  • Oversee CRM activities: ensure accurate customer database management, pursue retention and conversion opportunities, and support in-store promotional events with merchandising and PR.
  • Manage category and stockroom organisation to company standards, enforce loss-prevention measures and maintain inventory accuracy.
  • Ensure store presentation and visual merchandising standards are applied consistently to maximise commercial impact.

Qualifications

  • Bachelor’s degree in Fashion or Business preferred.
  • 1–3 years of retail management experience; luxury retail experience preferred.
  • Comprehensive understanding of specialty retail operations and store management.
  • Proven ability to coach and develop retail teams to achieve sales and service targets.
  • Strong client-facing skills with a record of building and maintaining long-term customer relationships.
  • Excellent verbal and written communication skills and the capacity to perform in a high-paced environment.
  • Organisational, critical-thinking and problem-solving abilities; sales-oriented with a strong sense of ownership.

Skills

retail point of sale system Microsoft Word Microsoft Excel email CRM visual merchandising inventory management loss prevention staff training and coaching customer service

Experience

1–3 years of experience in retail management with demonstrated results; prior experience in luxury retail strongly preferred.

Education

Bachelor’s degree in Fashion or Business preferred.

Workplace

This position is based in Serravalle Scrivia, Piedmont, Italy, within easy reach of Genoa. Cerulean lists 15 open roles in Serravalle Scrivia, including 6 posted recently. The broader Piedmont area accounts for 93 active listings on Cerulean, 8 of which are new. In Italy as a whole, Cerulean currently features 1.378 open positions, with 65 posted this week.

Culture

Versace cultivates a high-energy, creative and client-focused workplace that reflects the brand’s Italian heritage and glamorous aesthetic. Employees are expected to deliver impeccable service, collaborate across functions and maintain elevated visual and commercial standards in a fast-paced luxury retail environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.