Versace Client Advisor
About Versace
Versace is an Italian luxury fashion house known for bold design, couture craftsmanship and a globally recognisable aesthetic. As part of the Capri Holdings group, the brand operates an international network of boutiques and outlets, combining high-fashion heritage with a commercial retail structure focused on exceptional client service.
Versace Vancouver (GV‑OUTLET) seeks a full‑time Sales Associate in Vancouver, BC — deliver luxury client service and meet sales targets.
Role & Responsibilities
- Act as a brand ambassador, delivering an exceptional, personalised client experience in line with the Retail Excellence Program.
- Achieve and exceed sales targets and KPIs (daily, monthly, annual; including UPT and ATV).
- Capture and maintain accurate client data; proactively develop and grow client relationships.
- Deliver outstanding after‑sales service, including follow‑up calls, thank‑you notes and coordination of product repairs/maintenance.
- Support store operations: open/close consignments, process returns and exchanges, and manage consignment paperwork.
- Collaborate with the team on business‑driving initiatives, in‑store events and sales contests.
- Advise clients on product fit and repairs, and build strong partnerships with peers and management.
Qualifications
- Minimum two years' retail experience; luxury retail experience strongly preferred.
- Proven ability to meet sales targets and develop client relationships (clienteling).
- Proficiency with retail point of sale systems, Microsoft Word, Microsoft Excel and professional email communication.
- Demonstrated comfort working in a high‑pace, multi‑tasking retail environment.
- Professional, outgoing and energetic demeanour with an entrepreneurial, sales‑focused approach.
Skills
Experience
Minimum of two years' experience in a retail environment; prior luxury retail experience is preferred.
Workplace
The successful candidate will be located in Vancouver, British Columbia, Canada.
Compensation
The base compensation for this position is CAD 21 per hour.
Culture
Versace retail teams operate in a fast‑paced, design‑led environment that values sartorial excellence, elevated client service and commercial rigour. The workplace emphasises teamwork, high standards of presentation and a client‑first mindset typical of global luxury retail.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Versace, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Sales Consultant», «Luxury Sales Specialist», «Retail Sales Associate», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.