Versace Client Advisor

Location
Employment Full-Time
Seniority Junior
Posted ✦ Today
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Versace — Sales Associate in Prague. Deliver exceptional client service, drive boutique sales and manage store operations for the luxury brand.

Overview

Versace is an iconic Italian luxury fashion house known for bold, glamorous design and a strong emphasis on craftsmanship and haute couture. As part of the Capri Holdings group, the brand operates internationally across retail, wholesale and digital channels, offering high-touch client experiences and opportunities to work within an aspirational, fast-paced luxury retail environment.

Role & Responsibilities

  • Deliver an exceptional Versace client experience by building rapport with customers, identifying needs and converting interactions into sales.
  • Partner with the store management team to achieve and exceed sales targets and KPIs across categories.
  • Develop and maintain long-term client relationships through proactive clienteling and CRM activities, including accurate capture of customer data.
  • Execute follow-up and after-sales service to increase customer loyalty and lifetime value.
  • Act as a brand ambassador to new, returning and VIP clientele; represent the brand at in-store and promotional events.
  • Maintain store presentation, visual merchandising standards and participate in VM set-ups according to corporate directives.
  • Manage boutique operations including goods receiving, transfers, stock arrangement, stock takes and routine reporting, ensuring compliance with company policies.
  • Promote the Retail Excellence Program to clients and colleagues and contribute to a collaborative, high-performance retail culture.

Qualifications

  • Minimum 2 years' retail experience; luxury retail experience preferred.
  • Proficient in use of retail sales systems and basic office software (Microsoft Word, Microsoft Excel) and email.
  • Proven customer service and clienteling skills with the ability to engage and grow client relationships.
  • Excellent verbal communication and interpersonal skills; confident presentation and selling ability.
  • Energetic, outgoing disposition with the ability to perform in a fast-paced, target-driven luxury environment.

Skills

retail sales system Microsoft Word Microsoft Excel Email CRM Clienteling Visual merchandising Stock management Sales and upselling techniques Customer service Verbal communication

Experience

At least 2 years of hands-on retail experience is required; prior experience in luxury fashion or boutique selling is strongly preferred.

Education

High school diploma or equivalent; vocational training in retail, sales or hospitality is advantageous.

Workplace

This position is based in Prague, Prague, Czech Republic. Cerulean lists 19 open roles in Prague, including 4 posted recently. In Czech Republic as a whole, Cerulean currently features 19 open positions, with 4 posted this week.

Culture

Versace fosters a bold, creative and performance-driven retail culture where high standards of client service and visual excellence are paramount. The environment is fast-paced and team-oriented, offering exposure to luxury clientele and the global reach of the Capri Holdings group.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.