Versace Client Advisor
Versace — Sales Associate (Full-time) in London. Join the Bicester outlet team to deliver luxury client service and drive sales.
Overview
Versace is an internationally recognised Italian luxury fashion house, operating globally across ready-to-wear, accessories and haute couture. As part of the Capri Holdings portfolio, Versace combines Italian craftsmanship with strong brand heritage and a high-fashion retail network that spans flagship boutiques and outlet locations.
Role & Responsibilities
- Deliver an elevated Versace client experience through expert product knowledge and personalised service to drive sales and loyalty
- Partner with store management to execute commercial strategies and consistently achieve or exceed sales targets
- Proactively identify and convert sales opportunities across all product categories using consultative selling techniques
- Manage CRM activity: capture customer data, nurture long-term relationships and support post-sale client engagement
- Support planning and delivery of in-store and promotional events to grow the boutique’s client community
- Maintain impeccable store standards including visual merchandising, presentation and adherence to brand directives
- Oversee operational duties such as goods receiving, stock transfers, inventory control and backroom organisation
- Act as a brand ambassador to cultivate relationships with new customers and VIP clientele, representing Versace professionally at all times
Qualifications
- Minimum 2+ years’ retail experience; luxury retail experience strongly preferred
- Proficient in retail sales systems and common office software (Word, Excel) and email communication
- Demonstrable CRM experience or aptitude for customer data capture and clienteling
- Exceptional verbal communication and interpersonal skills with proven ability to engage and build rapport
- Entrepreneurial mindset with a results-driven orientation and high-energy, service-focused demeanour
Skills
Experience
At least two years of hands-on retail experience, ideally within the luxury sector, with a track record of meeting sales targets and managing client relationships.
Education
Secondary school diploma or equivalent; vocational training in retail, sales or fashion preferred.
Workplace
This position is based in London, England, UK. Cerulean lists 473 open roles in London, including 43 posted recently. The broader England area accounts for 593 active listings on Cerulean, 54 of which are new. In UK as a whole, Cerulean currently features 627 open positions, with 54 posted this week.
Culture
Versace’s retail environment blends high-fashion creativity with a results-oriented commercial culture. Employees operate in a fast-paced, client-centric setting that prizes craftsmanship, brand stewardship and exceptional customer service across global clientele.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.