Versace Boutique Manager

Location
Employment Full-Time
Seniority Manager
Posted ✦ Today

Capri Holdings (GV-VERSACE) Store Manager — Madrid (Serrano). Lead boutique operations, clienteling and sales for the flagship luxury store.

Overview

GV-VERSACE operates within the luxury fashion portfolio of Capri Holdings Limited. The brand is renowned for high-fashion design, artisanal craftsmanship and theatrical retail experiences; as part of Capri Holdings it benefits from the resources and international retail network of a global luxury group that also includes other premium labels.

Role & Responsibilities

  • Lead day-to-day operations of the Serrano boutique, ensuring exceptional client service and a signature luxury retail experience.
  • Drive and exceed sales targets through active clienteling, upselling and development of key client relationships.
  • Recruit, coach and develop store staff; set performance objectives and conduct regular coaching and appraisals.
  • Own operational excellence including inventory management, stock replenishment, visual merchandising and store standards.
  • Manage store financials and commercial performance: sales forecasting, expense control and execution of merchandising strategies to maximize margin.
  • Ensure compliance with company policies, loss-prevention procedures and local labour and retail regulations.
  • Collaborate with regional leadership on local marketing, events and launch activities to grow the client base and brand presence.

Qualifications

  • Proven track record in luxury retail management, ideally within fashion or accessories.
  • Demonstrable leadership skills with experience hiring, developing and motivating high-performance teams.
  • Strong commercial acumen with experience managing sales targets, P&L awareness and inventory controls.
  • Excellent interpersonal and clienteling skills; polished presentation and service standards.
  • Fluency in Spanish; professional proficiency in English preferred.
  • Availability to work flexible hours, including weekends and evenings, in line with luxury retail trading patterns.

Skills

Clienteling Visual merchandising Inventory management P&L and sales forecasting Loss prevention Team leadership and coaching Retail KPI analysis Customer relationship management (CRM) systems Microsoft Office

Experience

Minimum 3–5 years of progressive experience in retail with at least 2 years in a supervisory or store management role within the luxury or premium fashion sector. Proven history of meeting sales targets and managing store operations in a high-end retail environment.

Education

Bachelor's degree in business, fashion, retail management or a related field preferred; equivalent professional retail experience will be accepted.

Workplace

This position is based in Madrid, Madrid, Spain. Cerulean lists 105 open roles in Madrid, including 7 posted recently. The broader Madrid area accounts for 114 active listings on Cerulean, 9 of which are new. In Spain as a whole, Cerulean currently features 287 open positions, with 17 posted this week.

Culture

The brand fosters a high-touch, creative retail culture focused on craftsmanship, theatrical presentation and personalised client service. Teams operate in a detail-oriented environment where commercial rigour and refined hospitality combine to deliver signature luxury experiences.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.