Versace Boutique General Manager

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Location
MiamiFloridaUSA
Employment
Full-Time
Seniority
Manager
Department
Retail & Boutique Operations
Industry
Fashion, Apparel & Leather Goods
Posted
Apr 27, 2026

About Versace

Versace is an iconic Italian luxury fashion house known for bold design, craftsmanship and a strong global retail presence. The brand operates within the Capri Holdings group and maintains rigorous standards across product, service and presentation, offering employees exposure to high-touch luxury retail and international clientele.

Versace in Miami seeks a General Manager for the Bal Harbour boutique to lead operations, sales and luxury client experience.

Role & Responsibilities

  • Own full P&L accountability and deliver sales, margin and KPI targets for the boutique.
  • Lead daily store operations including merchandising, inventory control, cash management and loss-prevention procedures.
  • Recruit, train, mentor and coach store staff to deliver exceptional, personalised client experiences and achieve individual and team targets.
  • Implement brand standards across visual merchandising, clienteling and service protocols to ensure a consistent Versace experience.
  • Develop and execute local sales plans, client events and VIP outreach in collaboration with regional management and CRM teams.
  • Manage scheduling, payroll and labour allocation to optimise service coverage and cost-efficiency.
  • Ensure compliance with corporate policies, employment laws, health & safety and luxury retail regulations.
  • Analyse sales data and customer insights to recommend assortments, replenishment and promotional tactics.

Qualifications

  • Proven track record in luxury retail management with responsibility for a high-volume boutique or flagship store.
  • Demonstrated P&L ownership and experience hitting aggressive sales and margin targets.
  • Strong leadership skills with experience building and developing high-performing sales teams.
  • Excellent interpersonal and communication skills, with proficiency in clienteling and VIP service.
  • Availability to work flexible hours, including weekends and evenings; valid work authorization for the United States.

Skills

P&L management KPI analysis and sales forecasting Clienteling and CRM-driven relationship management Team leadership, coaching and talent development Visual merchandising and store presentation Inventory management and loss prevention Microsoft Excel Point-of-sale (POS) systems

Experience

Minimum five years of progressive experience in luxury or premium retail, including at least two years in a managerial role with direct P&L responsibility for a boutique or store.

Education

Bachelor’s degree in business, retail management, hospitality or a related field preferred; equivalent experience in luxury retail considered.

Workplace

The successful candidate will be located in Miami, Florida, USA.

Culture

Versace fosters a high-energy, client-centric retail culture that emphasises glamour, craftsmanship and exceptional service. As part of Capri Holdings, the brand combines international luxury standards with opportunities to work alongside seasoned retail professionals and serve a discerning global clientele.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Versace, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «General Manager», «Store General Manager», «Retail Director», «Flagship Store Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.