Versace Assistant Store Manager
Versace — Assistant Store Manager in Serravalle Scrivia, Italy. Drive sales, lead the boutique team and manage CRM and operations at the Serravalle outlet.
Overview
Versace is an iconic Italian luxury fashion house known for bold design, couture craftsmanship and a strong global retail footprint. As part of Capri Holdings, the brand combines high-fashion creativity with international retail operations and a focus on client experience, product excellence and refined visual presentation.
Role & Responsibilities
- Support the Store Manager in driving sales and business development by analysing performance, proposing action plans and tracking KPIs to meet qualitative and quantitative objectives
- Review sales data, sell-through and market trends; liaise with merchandising and brand divisions to optimise product availability and productivity
- Lead and coach the sales team: set and follow up on monthly and annual objectives, deliver in-store training, and foster a high-performance, collaborative environment
- Act as a visible brand ambassador by delivering and modelling superior client service and expanding the boutique’s customer base through relationship-building
- Oversee CRM activity and customer database management to maximise retention and lifetime value; support in-store events and community outreach initiatives
- Ensure operational excellence including stock receiving, transfers, inventory accuracy, shrinkage control, loss-prevention measures and adherence to company policies
- Maintain store presentation and visual merchandising standards and support VM set-ups as required
Qualifications
- 1–3 years of retail management experience; luxury retail experience preferred
- Proven understanding of specialty retail operations, KPI-driven selling and boutique merchandising
- Strong interpersonal skills with demonstrated ability to build long-term client relationships
- Demonstrable people management experience: coaching, performance follow-up and staff development
- Proficiency with retail point-of-sale systems and Microsoft Office (Word, Excel); confident with email and digital reporting
Skills
Experience
Minimum 1–3 years in retail management with hands-on responsibility for sales targets, team supervision and store operations; prior luxury retail experience is preferred.
Education
Bachelor’s degree in Fashion or Business preferred
Workplace
The successful candidate will be located in Serravalle Scrivia, Piedmont, Italy, with easy access to Genoa. 15 luxury roles are listed in Serravalle Scrivia on Cerulean, 6 posted in the last 48 hours. Across the Piedmont region, Cerulean lists 93 open positions — 8 listed in the past two days. Cerulean currently advertises 1.378 open roles in Italy, including 65 added in the last 48 hours.
Culture
Versace cultivates a high-energy, fashion-forward workplace that emphasises creativity, impeccable client service and strong commercial performance. Retail teams operate in a fast-paced, detail-oriented environment where visual excellence, product knowledge and team collaboration are highly valued.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.