Versace Assistant Store Manager

About Versace

Versace is an iconic Italian luxury fashion maison known for bold prints, opulent design and a strong presence across couture, ready-to-wear and accessories. As part of the Prada Group, the brand operates a global network of flagship boutiques and wholesale partners and is recognised for its theatrical merchandising, high-touch client service and aspiration-driven retail environments.

Role & Responsibilities

• Analyze store performance and propose action plans to the Store Manager to achieve qualitative and quantitative objectives, improve results and support key business strategies.
• Review sales and KPI performance with the Store Manager on an ongoing basis.
• Support the Store Manager in preparing periodic reports on competitors, products and potential opportunities.
• Analyze sell-through and liaise with divisions on product availability and market trends to maximize productivity.
• Follow up with team members on monthly and annual objectives to develop their behavior, performance and capabilities.
• Foster a dynamic environment, strengthen team spirit, promote teamwork and maintain harmonious staff relations.
• Motivate the team and build positive morale to drive results through accountability and recognition of successes.
• Coordinate staff adherence to company guidelines and hold team members accountable for achieving goals.
• Under the Store Manager’s direction, uphold high performance standards through training and coaching, with in-store follow-up on training in brand, product, operations and soft skills.
• Participate in daily and weekly store briefings to motivate the team, set objectives and explain how to achieve them.
• Contribute to an informative and inspiring onboarding experience for new staff.
• Ensure staff maintain professional grooming and an inviting manner, and are knowledgeable about products and related company information.
• Assist the Store Manager with staff training and development.
• Ensure superior customer service through ongoing team follow-up and delivery of the Versace experience.
• Act as a Versace brand ambassador, build client relationships and lead by example in customer interactions.
• Encourage team members to consider the feelings they want clients to associate with the Versace experience.
• Develop and expand the customer base by engaging high-profile clientele and driving sales.
• Monitor the team’s management of customer databases and ensure actions support long-term client relationships and sales opportunities.
• Implement and manage the boutique’s community outreach programme to sustain active social relationships with clients.
• Support the organization of in-store and promotional events in liaison with merchandising and PR teams.
• Ensure effective stock and backroom management and completion of operational duties, including goods receiving, transfers, stocktakes, stock arrangement and reporting.
• Achieve optimum shrinkage results by enforcing security measures and maintaining inventory accuracy.
• Comply with operational and company policies and procedures.
• Maintain store presentation and visual merchandising standards in line with company directives, and participate in VM set-up.

Qualifications

• 3–5 years’ experience in retail management; luxury experience preferred.
• Bachelor’s degree in Fashion or Business preferred.
• Full understanding of specialty retail and store operations.
• Computer skills, including operation of a retail point-of-sale system, Word, Excel and email.
• Strong interpersonal skills, ability to maintain long-term client relationships, and understanding of market needs and changes.
• Good team management skills, with the potential to develop people personally and professionally.
• Confidence, organizational skills, critical thinking and problem-solving skills.
• Exceptional verbal and written communication skills.
• Ability to thrive in a fast-paced environment, multitask with ease and balance daily responsibilities.
• Positive and constructive approach, sales focus and ability to take ownership.

Skills

Experience

3–5 years’ experience in retail management; luxury experience preferred.

Education

Bachelor’s degree in Fashion or Business preferred.

Culture

Versace boutiques emphasise theatrical presentation, elevated client service and fast-paced, results-oriented retailing. The workplace rewards commercial ambition, polished client engagement and collaborative teamwork within a highly curated luxury environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.