Van Cleef & Arpels Stock Administrator

About Van Cleef & Arpels

Founded in 1906 on Place Vendôme, Van Cleef & Arpels is a High Jewelry Maison renowned for poetic creativity, exceptional savoir-faire, and an enduring culture of transmission. As an employer, the Maison offers a refined environment where artisans, designers, retail experts, and corporate teams contribute to creations that unite technical mastery with emotion and wonder. Guided by excellence, discretion, and a deep respect for heritage, Van Cleef & Arpels encourages collaboration, curiosity, and continuous learning across its international network. Employees join a house where craftsmanship is celebrated, client relationships are cultivated with elegance, and each career may help preserve and renew a remarkable legacy.

Role & Responsibilities

• Manage stock in the main safe, including physical and system receipts, piece transfers, special product requests for CP, and efficient organization of the safe.
• Manage the daily safe and replenish boutique windows according to daily routines and the product list agreed with boutique management; propose alternatives when items are unavailable and track pieces moving within the boutique.
• Perform daily token checks, follow Maison processes and guidelines, and support the boutique team.
• Contribute to document management, including delivery notes and emails.
• Ensure the back-office area is properly set up.
• Perform weekly and monthly stock counts according to the boutique inventory schedule, conduct annual inventories with the RBO team, carry out random price-tag checks, and update tags as needed.
• Follow up on and prepare omnichannel orders.
• Ensure good product storage and handling practices, including the handling, stock specifications, and transfer requirements of High Jewelry pieces.
• Work collaboratively with Boutique Admin and CS Admin.
• Comply with Maison policies and procedures.
• Support CS Admin with CS stock management when needed by receiving CS physically and in the system, preparing transfers, and visually checking all repairs upon receipt.
• Back up Boutique Admin and CS Admin as needed to ensure continuity of boutique operations.
• Contribute to operational excellence as a key member of the back-of-house team.
• Escalate feedback and propose improvements to existing processes when relevant.
• Support the boutique team with phone enquiries and CRC emails.
• Develop product and competitor knowledge and personal skills through self-training, group training sessions, and LMS tests, including e-learning campaigns.
• Raise the sales team's awareness of back-office activities and train the designated backup.
• Contribute to positive team spirit and participate actively in daily boutique life.
• Help organize sales desks and keep the sales floor and jewelry windows tidy through regular checks.

Qualifications

• Basic knowledge of High Jewelry, jewelry, watchmaking, and gemstones for quality purposes.
• Ability to develop operational knowledge and skills.

Culture

Van Cleef & Arpels fosters a refined and collaborative workplace culture rooted in exceptional craftsmanship, creativity, and the transmission of savoir-faire. As an employer, the Maison values curiosity, precision, and collective excellence, offering an environment where employees contribute to timeless creations while upholding a deep respect for heritage, beauty, and client experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.