Van Cleef & Arpels Senior Sales Associate

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Location
BusanBusanSouth Korea
Seniority
Senior
Posted
Mar 16, 2026

About Van Cleef & Arpels

Van Cleef & Arpels is a haute-joaillerie maison renowned for exceptional craftsmanship, poetic design and refined client service. As part of the Richemont group, the brand operates a global network of boutiques and ateliers and is recognized for its emphasis on artisanal savoir‑faire and discreet, highly personalised luxury retail experiences.

Van Cleef & Arpels in Busan seeks a Senior Sales Associate to deliver luxury client service and drive boutique sales.

Role & Responsibilities

  • Develop and sustain high-value client relationships through proactive outreach, personalised clienteling and attention to after-sales service.
  • Achieve and exceed boutique sales targets while managing the sales process for high-value jewellery and timepieces with discretion and accuracy.
  • Demonstrate exhaustive product knowledge, communicate product provenance and craft narrative to clients, and advise on bespoke services and custom requests.
  • Execute in-store visual merchandising standards, ensuring displays reflect seasonal campaigns and brand presentation guidelines.
  • Operate boutique point-of-sale systems, process high-value transactions securely and maintain accurate records of stock movements and client interactions in the CRM.
  • Support inventory control, receiving, and reconciliation procedures while safeguarding merchandise in accordance with loss-prevention protocols.
  • Mentor and coach junior sales staff, contributing to a collegial boutique environment and supporting operational coverage as required (opening/closing, shift supervision).

Qualifications

  • Proven track record in luxury jewellery or high-end fashion retail, with consistent achievement against individual sales targets.
  • Excellent interpersonal skills with refined discretion when serving high‑net‑worth clientele and handling confidential information.
  • Strong commercial acumen, numeracy for high-value transactions and familiarity with POS and CRM workflows.
  • Impeccable presentation and professional demeanour aligned with the maison’s standards.
  • Flexible availability to work retail hours including weekends and public holidays; readiness to support boutique events and private appointments.

Skills

Clienteling Luxury sales Visual merchandising Customer relationship management (CRM) Point-of-sale (POS) operation High-value transaction handling Inventory control

Experience

Typically 3–5+ years of direct experience in luxury retail sales, ideally within haute joaillerie or premium watchmaking, with demonstrable success in cultivating repeat, high‑value clients.

Education

Secondary education required; tertiary studies in retail, hospitality, fashion or a related discipline preferred.

Workplace

This position is based in Busan, Busan, South Korea.

Culture

The maison prizes artisanal excellence, discretion and a client-centric ethos; the boutique environment is collegial, service-driven and attentive to refined presentation. Employees are expected to embody the brand’s heritage while delivering bespoke service tailored to discerning clients.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Van Cleef & Arpels, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Client Advisor», «Senior Retail Sales Advisor», «Luxury Sales Consultant», «Boutique Senior Sales Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.