Van Cleef & Arpels Senior Client Experience Executive
- Employment
- Full-Time
- Seniority
- Senior
- Industry
- High Jewelry
- Posted
- Aug 20, 2026
About Van Cleef & Arpels
Founded in 1906 on Place Vendôme, Van Cleef & Arpels is a High Jewelry Maison renowned for poetic creativity, exceptional savoir-faire, and an enduring culture of transmission. As an employer, the Maison offers a refined environment where artisans, designers, retail experts, and corporate teams contribute to creations that unite technical mastery with emotion and wonder. Guided by excellence, discretion, and a deep respect for heritage, Van Cleef & Arpels encourages collaboration, curiosity, and continuous learning across its international network. Employees join a house where craftsmanship is celebrated, client relationships are cultivated with elegance, and each career may help preserve and renew a remarkable legacy.
Van Cleef & Arpels Senior Client Experience Executive in Singapore—luxury salon role offering VIP service, event coordination, and career development.
Role & Responsibilities
- Deliver exceptional, personalized client experiences across all touchpoints, including tailored hospitality, reservations, VIP appointments and high jewelry presentations
- Support clienteling and business objectives through appointment coordination, follow-ups, data management, gifting, deliveries and personalized experiences
- Coordinate Maison events, Salon activations and exhibitions, ensuring seamless execution, client engagement and adherence to Maison standards
- Manage daily Salon operations, including supplies, inventory, vendors, maintenance, budgets and operational requests
- Represent the Maison with professionalism and strong knowledge of its collections and savoir-faire, while fostering collaboration with Boutique teams, sister Maisons and partners
Qualifications
- Exceptional client service and hospitality mindset with the ability to deliver personalized luxury experiences
- Strong planning, coordination and organizational skills with meticulous attention to detail and ability to manage multiple priorities
- Excellent communication and relationship-building skills to collaborate effectively with clients, internal teams and external partners
- Proactive, adaptable and solutions-oriented approach, demonstrating professionalism, discretion and strong understanding of luxury retail standards
- Fluency in English; proficiency in Asian languages is advantageous
Skills
Experience
Experience in luxury hospitality, high-end retail or premium client services within an upscale salon, boutique or resort environment is expected.
Education
Secondary education or equivalent; tertiary qualifications in hospitality management, business administration, or related fields are preferred.
Workplace
This position is based in Singapore, Central, Singapore.
Culture
Van Cleef & Arpels fosters a refined and collaborative workplace culture rooted in exceptional craftsmanship, creativity, and the transmission of savoir-faire. As an employer, the Maison values curiosity, precision, and collective excellence, offering an environment where employees contribute to timeless creations while upholding a deep respect for heritage, beauty, and client experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Van Cleef & Arpels, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Relations Manager», «Senior Salon Executive», «Client Hospitality Manager», «Senior Guest Experience Coordinator», «Client Services Director», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.