- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Nov 13, 2026
About Van Cleef & Arpels
Founded in 1906 on Place Vendôme, Van Cleef & Arpels is a High Jewelry Maison renowned for poetic creativity, exceptional savoir-faire, and an enduring culture of transmission. As an employer, the Maison offers a refined environment where artisans, designers, retail experts, and corporate teams contribute to creations that unite technical mastery with emotion and wonder. Guided by excellence, discretion, and a deep respect for heritage, Van Cleef & Arpels encourages collaboration, curiosity, and continuous learning across its international network. Employees join a house where craftsmanship is celebrated, client relationships are cultivated with elegance, and each career may help preserve and renew a remarkable legacy.
Van Cleef & Arpels seeks a Sales Associate for boutique sales and client service in Yokohama, with responsibilities spanning off-site events, external sales, client and inventory management, and presenting the Maison’s heritage and craftsmanship. The role suits candidates with customer-service and sales experience; jewelry expertise is valued, while hospitality-sector experience and English or Chinese skills are also relevant. Training covers service, management, product knowledge, languages and cultural arts.
Role & Responsibilities
- Provide customer service and sell jewelry in the boutique.
- Serve clients, conduct sales discussions, and carry out external sales activities at off-site events and functions.
- Manage client records and inventory, along with other sales-related tasks.
- Share the Maison’s heritage, traditions, craftsmanship, and the stories behind its creations, guiding clients through its distinctive world.
- Develop broad knowledge of occasions for wearing jewelry and clients’ interests to support informed service.
Qualifications
- Experience in customer service and sales in any industry; luxury-brand experience is an advantage.
- Jewelry sales experience and knowledge of jewelry.
- Customer-service experience in a hospitality-focused sector such as hotels or cabin crew, with an interest in a sales role.
- English and Chinese language skills broaden career opportunities.
Skills
Experience
Experience in customer service and sales; luxury-brand experience is preferred.
Workplace
This position is based in Yokohama, Kanagawa, Japan.
Explore jobs in Japan.
Benefits
Training in customer-service and management skills, product knowledge, English and Chinese, and cultural arts.
Culture
Van Cleef & Arpels fosters a refined and collaborative workplace culture rooted in exceptional craftsmanship, creativity, and the transmission of savoir-faire. As an employer, the Maison values curiosity, precision, and collective excellence, offering an environment where employees contribute to timeless creations while upholding a deep respect for heritage, beauty, and client experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.