Van Cleef & Arpels Sales Associate
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Apr 16, 2026
About Van Cleef & Arpels
Van Cleef & Arpels is an eminent maison of high jewellery renowned for its poetic approach to gem-setting and exceptional artisanal savoir-faire. As part of the Richemont Group, the brand combines legacy craftsmanship with a global luxury retail network, offering employees a heritage-driven environment and exposure to a discerning international clientele.
Van Cleef & Arpels seeks a Sales Associate in Singapore to deliver exceptional high-jewellery client service and drive boutique sales.
Role & Responsibilities
- Deliver refined, anticipatory client service in line with Van Cleef & Arpels' standards, cultivating long-term relationships with VIP and private clients.
- Achieve and exceed individual and boutique sales targets through consultative selling and expert product presentation.
- Provide authoritative product knowledge on high-jewellery, gemstones, diamonds and watches; present provenance and technical details to clients.
- Execute proactive clienteling activities: prospecting, follow-ups, appointment management and personalised communications.
- Support boutique merchandising and visual presentation to ensure displays reflect seasonal campaigns and maison aesthetics.
- Manage sales transactions, reservations and after-sales service accurately, maintaining confidentiality and discretion.
- Participate in private events, trunk shows and client appointments; collaborate with global teams for bespoke client requests.
- Assist with inventory control, stock reconciliation and adherence to security, compliance and loss-prevention procedures.
Qualifications
- Proven experience in luxury retail sales, preferably within high-jewellery, fine jewellery or haute horlogerie environments.
- Demonstrable track record of meeting sales targets and delivering personalised client experiences.
- Excellent interpersonal and communication skills, with professional discretion when handling high-net-worth clients.
- Strong commercial acumen, numeracy and attention to detail for transaction and inventory management.
- Flexibility to work boutique hours, including weekends and evenings; professional presentation consistent with maison standards.
- Formal training or certification in gemology (e.g., GIA) is advantageous but not mandatory.
Skills
Experience
Typically 2+ years of progressive experience in luxury retail, ideally within high‑jewellery or fine jewellery boutiques, with a measurable record of achieving sales targets and managing VIP clientele.
Education
High school diploma or equivalent; tertiary qualification in retail, hospitality or gemology preferred. Formal gemological certification (e.g., GIA) is an asset.
Workplace
The role is situated in Singapore, Central, Singapore.
Culture
Van Cleef & Arpels cultivates an environment of refined craftsmanship, discretion and client-centric service, where attention to detail and preservation of maison heritage are paramount. Teamwork and a commitment to exceptional presentation underpin daily operations, while affiliation with the Richemont Group affords access to global luxury-retail best practices.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Van Cleef & Arpels, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Boutique Sales Consultant», «Luxury Sales Specialist», «Retail Client Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.