Van Cleef & Arpels Sales Associate
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Apr 14, 2026
About Van Cleef & Arpels
Van Cleef & Arpels is a maison renowned for its haute-jewelry craftsmanship and poetic creativity, operating boutiques in leading luxury capitals. The brand is part of the Richemont group and is recognized for meticulous artisanship, discreet client service and a culture that values heritage, creativity and refined retail experiences.
Van Cleef & Arpels — Sales Associate (Fifth Avenue, New York). Luxury boutique role delivering high‑jewelry client service and sales.
Role & Responsibilities
- Deliver an exceptional, discreet client experience tailored to high‑net‑worth clientele, from greeting to after‑sales follow-up.
- Proactively develop and maintain client relationships through targeted clienteling and personalized outreach to grow sales and lifetime value.
- Demonstrate comprehensive product knowledge of high‑jewelry and related collections, educating clients on craftsmanship, gemstones and provenance.
- Achieve individual and boutique sales targets while supporting team objectives and store KPIs.
- Manage appointments, private viewings and bespoke client events with impeccable attention to detail and confidentiality.
- Operate point‑of‑sale systems, process transactions and maintain accurate client and sales records in CRM.
- Ensure visual merchandising and boutique presentation meet maison standards; assist with inventory control and security procedures.
Qualifications
- Previous experience in luxury retail or high‑jewelry sales (typically 2+ years preferred).
- Polished, professional presentation with excellent interpersonal skills and proven clienteling ability.
- Comfort with flexible working hours including evenings and weekends as required by boutique operations.
- Ability to handle confidential client information and high‑value goods with discretion and reliability.
- Right to work in the United States and ability to pass background and reference checks.
Skills
Experience
Preferably 2+ years of experience in luxury retail or high‑jewelry sales, with demonstrable success in client development and achieving sales targets; boutique or flagship store experience is an advantage.
Education
High school diploma or equivalent; additional retail, luxury brand or gemological training is advantageous.
Workplace
This position is based in New York, New York, USA.
Culture
The maison emphasizes craftsmanship, artistic heritage and refined client service. Team members are expected to uphold discreet luxury standards, collaborate closely with specialists and contribute to a collegial, detail‑oriented boutique environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Van Cleef & Arpels, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor — High Jewelry», «Boutique Sales Consultant», «Retail Client Advisor», «Luxury Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.