Van Cleef & Arpels Sales Associate
- Seniority
- Entry-Level
- Posted
- Mar 20, 2026
About Van Cleef & Arpels
Van Cleef & Arpels is a distinguished French maison of high jewellery and watches, renowned for exceptional craftsmanship, poetic design and meticulous finishing. The brand operates globally as part of the Richemont Group and is recognised for its artisanal ateliers, heritage-led creativity and elevated client service standards.
Van Cleef & Arpels — Sales Associate in Macau SAR China. Boutique role delivering luxury jewellery sales, clienteling and merchandising.
Role & Responsibilities
- Deliver attentive, personalized client service and build long-term relationships through proactive clienteling and follow-up.
- Achieve individual and boutique sales targets while contributing to store performance metrics.
- Demonstrate and communicate deep product knowledge across high jewellery, timepieces and collections to advise clients effectively.
- Manage point-of-sale transactions, returns and after-sales assistance in accordance with brand policies.
- Maintain luxury visual merchandising, boutique presentation and stockroom organisation to brand standards.
- Accurately record client interactions and sales activity in the CRM; prepare sales reports and contribute to forecasting.
- Support product launches, private appointments and trunk shows; collaborate with the boutique team and regional management.
Qualifications
- Proven client-facing experience in luxury retail or fine jewellery (1+ years preferred).
- Outstanding interpersonal skills with a client-focused, discreet approach to service.
- Track record of meeting sales targets and managing high-value transactions.
- Polished professional presentation and strong attention to detail.
- Legal right to work in Macau SAR China and flexibility to work retail hours, including weekends and public holidays.
Skills
Experience
Preferably 1–3 years of experience in luxury retail or fine jewellery sales with demonstrable success in client acquisition, retention and meeting sales objectives.
Education
Secondary education completed; vocational training or tertiary studies in retail, hospitality, fashion or business is an advantage.
Workplace
The role is situated in Macau, Macau, China — conveniently close to Hong Kong.
Culture
Van Cleef & Arpels cultivates an atelier-driven, client-centric workplace where heritage, artistry and exacting standards are paramount. Colleagues operate in an international, collaborative environment that emphasises craftsmanship, discreet client service and ongoing product training.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Van Cleef & Arpels, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Sales Advisor», «Retail Associate», «Luxury Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.