- Location
- Jeddah Makkah Region Saudi Arabia
- Employment
- Full-Time
- Seniority
- Senior
- Department
- Wholesale, Commercial & B2B Sales
- Industry
- High Jewelry
- Posted
- Oct 7, 2026
About Van Cleef & Arpels
Founded in 1906 on Place Vendôme, Van Cleef & Arpels is a High Jewelry Maison renowned for poetic creativity, exceptional savoir-faire, and an enduring culture of transmission. As an employer, the Maison offers a refined environment where artisans, designers, retail experts, and corporate teams contribute to creations that unite technical mastery with emotion and wonder. Guided by excellence, discretion, and a deep respect for heritage, Van Cleef & Arpels encourages collaboration, curiosity, and continuous learning across its international network. Employees join a house where craftsmanship is celebrated, client relationships are cultivated with elegance, and each career may help preserve and renew a remarkable legacy.
Van Cleef & Arpels seeks a Sales Associate to manage sales channels and partner relationships, develop strategic customer accounts, negotiate complex solutions, pricing, and contracts, and oversee CRM, compliance, and product education. The role is full-time.
Role & Responsibilities
- Manage a sales channel, such as direct, online, or retail sales, and develop and implement channel sales strategies aligned with business objectives.
- Identify new business opportunities, set sales targets, monitor performance metrics, and ensure the channel meets or exceeds sales goals.
- Manage relationships with channel partners, negotiate contracts, and provide training and support to enable partners to sell the organization’s products or services effectively.
- Develop relationship-management plans for complex prospective customer accounts, identify relevant decision-makers and influencers, facilitate two-way information flow, and resolve issues.
- Set objectives for sales calls; deliver presentations tailored to decision-makers’ and influencers’ interests, needs, issues, and concerns; gather and analyze information; and obtain agreement on customer requirements.
- Cultivate a business-sector network and represent the organization at industry events to gather market intelligence and enhance its visibility and reputation, along with those of its products and services.
- Configure complex product and service solutions and contractual terms to meet customers’ mid- to long-term needs, incorporating input from internal specialists; present solutions and negotiate agreements within commercial parameters.
- Review and authorize team members’ sales proposals that depart from standard terms, escalating issues to senior management as needed.
- Manage pricing and terms projects and negotiate pricing and terms with external strategic partners.
- Control specific segments of business performance metrics, ensuring alignment with financial goals and objectives.
- Manage a contract portfolio and negotiate service-level agreements; plan, coordinate, and supervise activities relating to major contracts.
- Oversee implementation and maintenance of the CRM system within the area of responsibility, identifying and communicating opportunities for system improvements to enhance customer relationship management.
- Implement and control compliance management for specific segments of external partners.
- Develop product education courses to address identified needs, improve performance, and meet business requirements.
- Serve as the team’s subject matter expert in technology, policy, regulation, or operational management; maintain external accreditations and an in-depth understanding of current and emerging regulations and industry best practices through continuing professional development, conferences, and specialist media.
- Ensure all activities and responsibilities comply with the company’s diversity and inclusion guidelines.
Qualifications
- Master’s degree or equivalent level of education.
- Experience handling the majority of situations and advising others.
- Experience in general supervision of more junior colleagues.
Skills
Experience
Experience handling the majority of situations and advising others; experience in general supervision of more junior colleagues.
Education
Master’s degree or equivalent level.
Workplace
This position is based in Jeddah, Makkah Region, Saudi Arabia.
Culture
Van Cleef & Arpels fosters a refined and collaborative workplace culture rooted in exceptional craftsmanship, creativity, and the transmission of savoir-faire. As an employer, the Maison values curiosity, precision, and collective excellence, offering an environment where employees contribute to timeless creations while upholding a deep respect for heritage, beauty, and client experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Van Cleef & Arpels, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Sales Consultant», «Customer Experience Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.