Van Cleef & Arpels Sales Associate
Van Cleef & Arpels seeks a Sales Associate for its Shinsegae Daejeon boutique to deliver exceptional client service and drive luxury sales in Daejeon.
Overview
Van Cleef & Arpels is a Parisian haute-joaillerie and watchmaking maison renowned for exceptional craftsmanship, poetic design and discreet luxury. As part of the Richemont group, the brand combines artisanal savoir-faire with an international retail footprint and a client-focused, atelier-driven approach to product and service.
Role & Responsibilities
- Deliver personalised, high-touch client service to cultivate long-term relationships and repeat business in a luxury boutique environment.
- Present and demonstrate fine jewellery and watches with exacting attention to detail, using product knowledge to translate heritage and technical features into client value.
- Achieve and exceed individual and boutique sales targets while contributing to team performance and store KPIs.
- Manage clienteling activities: maintain CRM records, schedule follow-ups, coordinate private viewings and after-sales touchpoints.
- Maintain boutique standards for visual merchandising, product presentation and housekeeping in accordance with brand guidelines.
- Execute POS transactions, process returns and exchanges, and assist with inventory control and stock reconciliations.
- Collaborate with boutique management and regional teams on events, launches and client outreach initiatives.
- Adhere to security, loss prevention and compliance procedures specific to high-value merchandise.
Qualifications
- Proven background in luxury retail, jewellery or watch sales with demonstrable commercial results (typical expectation: 1–3 years in a luxury boutique).
- Polished interpersonal skills and a client-centric demeanour; proven ability to build rapport with high-net-worth and discerning clients.
- Strong visual sensibility and meticulous attention to presentation consistent with maison standards.
- Reliable numeracy and transactional accuracy; trustworthy handling of high-value goods.
- Flexible availability to support boutique hours, peak trading periods and special events.
- Professional appearance and comportment aligned with luxury brand expectations.
Skills
Experience
Prior experience in luxury retail or boutique jewellery/watches with a track record of meeting sales targets and performing clienteling activities; experience handling high-value merchandise is strongly preferred.
Education
High school diploma or equivalent; tertiary study in retail, hospitality, fashion or a related discipline is advantageous.
Workplace
The role is situated in Daejeon, Daejeon, South Korea. There are currently 6 open positions in Daejeon on Cerulean, with 1 added recently. Across South Korea, Cerulean lists 718 open roles — 16 of them newly added.
Culture
The maison places premium value on craftsmanship, discretion and a refined client experience. Employees operate within a collaborative, atelier-minded culture that emphasises product knowledge, impeccable service and loyalty to the brand's artistic heritage.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.