Van Cleef & Arpels Sales Associate
Van Cleef & Arpels seeks a Sales Associate in Austin to deliver high-jewellery client service and grow boutique sales.
Overview
Van Cleef & Arpels is a maison of high jewellery and timepieces renowned for meticulous craftsmanship, poetic design and artisanal expertise. The brand operates an international network of boutiques and is part of the Richemont group, offering opportunities to work within a heritage luxury ecosystem focused on elevated client experiences and product excellence.
Role & Responsibilities
- Deliver exceptional, personalised client service and cultivate long-term relationships through proactive clienteling and follow-up.
- Achieve and exceed boutique sales targets through consultative selling and expert presentation of high-jewellery and timepiece collections.
- Maintain deep product knowledge and provide sophisticated styling and technical explanations to clients.
- Manage boutique floor operations including merchandising, stock control, accurate point-of-sale transactions and client records.
- Support private client events, trunk shows and after-sales care, liaising with internal teams for repairs, orders and bespoke requests.
- Uphold brand presentation standards and ensure visual merchandising reflects seasonal directives and maison heritage.
Qualifications
- Proven track record in luxury retail or fine jewellery sales with demonstrable commercial results.
- Exceptional interpersonal skills with a polished, discreet manner suited to high-net-worth clientele.
- Strong organisational aptitude including inventory control, accurate cash handling and CRM record-keeping.
- Availability to work retail hours including evenings, weekends and occasional travel for client events.
- Legal authorization to work in the United States.
Skills
Experience
Typically 2+ years of direct sales experience in luxury retail or fine jewellery; demonstrated ability to build and retain a high-value client base is preferred.
Education
High school diploma or equivalent required; post-secondary education in business, hospitality or a related field is advantageous.
Workplace
This position is based in Austin, Texas, USA. Cerulean lists 16 open roles in Austin. The broader Texas area accounts for 186 active listings on Cerulean, 10 of which are new. In USA as a whole, Cerulean currently features 2.262 open positions, with 71 posted this week.
Culture
The workplace embodies a couture-level attention to craft and client service, where discretion, refinement and teamwork are paramount. Colleagues operate within an international luxury network that values heritage, technical mastery and opportunities for development across boutiques and global markets.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.