- Location
- Riyadh Riyadh Region Saudi Arabia
- Employment
- Full-Time
- Seniority
- Director
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Nov 10, 2026
About Van Cleef & Arpels
Founded in 1906 on Place Vendôme, Van Cleef & Arpels is a High Jewelry Maison renowned for poetic creativity, exceptional savoir-faire, and an enduring culture of transmission. As an employer, the Maison offers a refined environment where artisans, designers, retail experts, and corporate teams contribute to creations that unite technical mastery with emotion and wonder. Guided by excellence, discretion, and a deep respect for heritage, Van Cleef & Arpels encourages collaboration, curiosity, and continuous learning across its international network. Employees join a house where craftsmanship is celebrated, client relationships are cultivated with elegance, and each career may help preserve and renew a remarkable legacy.
Van Cleef & Arpels is seeking a Retail Director to define and implement market retail strategy, drive commercial performance and lead boutique operations and teams across the market. The role partners with the Managing Director and regional and international teams, develops High Jewelry client relationships and expertise, and leads boutique network projects. Full-time.
Role & Responsibilities
- Define and implement the market retail strategy to drive sales, profitability and sustainable business growth.
- Monitor business performance through key retail KPIs, identify opportunities and implement action plans to enhance boutique performance.
- Lead, coach and develop Boutique Managers and retail teams, fostering excellence, collaboration and continuous improvement.
- Partner with HR to anticipate talent needs and support recruitment, succession planning and team development across the retail network.
- Oversee boutique operations and ensure compliance with Maison standards, policies and operational procedures.
- Collaborate with Retail Operations, Marketing, Client Experience, Finance and other cross-functional teams to support business priorities and commercial initiatives.
- Drive regional and international retail initiatives, aligning them with local market needs and business objectives.
- Identify business opportunities, monitor market trends and competition, and provide strategic insights to Regional and International teams.
- Lead boutique development projects, including new openings, network optimization and the maintenance of high retail standards.
- Define and implement High Jewelry client development strategies, support VIP client relationships and identify opportunities to strengthen the Maison’s client portfolio.
- Develop High Jewelry expertise within retail teams through coaching, training and talent identification.
- Represent the Maison, nurture relationships with key clients and partners, and support exclusive client events and commercial opportunities.
- Work closely with the Managing Director and Regional and International teams to drive business performance, ensure operational excellence, develop retail teams and deliver an exceptional client experience.
Qualifications
- Extensive experience in luxury retail management, with a strong track record of driving business performance, developing teams and implementing successful retail strategies.
- Strategic thinking, strong commercial acumen, excellent leadership skills and the ability to navigate complex business environments.
- Ability to build strong stakeholder relationships and inspire teams to achieve excellence.
- Analytical, proactive and results-oriented approach.
- Client-centric mindset and genuine passion for luxury retail.
- Ability to drive change, foster collaboration and develop talent.
Skills
Experience
Extensive experience in luxury retail management
Workplace
This position is based in Riyadh, Riyadh Region, Saudi Arabia.
Explore jobs in Saudi Arabia.
Benefits
Comprehensive onboarding and continuous learning opportunities; career development within the Maison and Richemont Group.
Culture
Van Cleef & Arpels fosters a refined and collaborative workplace culture rooted in exceptional craftsmanship, creativity, and the transmission of savoir-faire. As an employer, the Maison values curiosity, precision, and collective excellence, offering an environment where employees contribute to timeless creations while upholding a deep respect for heritage, beauty, and client experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.