- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- $105,000–110,000/year
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Oct 17, 2026
About Van Cleef & Arpels
Founded in 1906 on Place Vendôme, Van Cleef & Arpels is a High Jewelry Maison renowned for poetic creativity, exceptional savoir-faire, and an enduring culture of transmission. As an employer, the Maison offers a refined environment where artisans, designers, retail experts, and corporate teams contribute to creations that unite technical mastery with emotion and wonder. Guided by excellence, discretion, and a deep respect for heritage, Van Cleef & Arpels encourages collaboration, curiosity, and continuous learning across its international network. Employees join a house where craftsmanship is celebrated, client relationships are cultivated with elegance, and each career may help preserve and renew a remarkable legacy.
The Operations Manager oversees boutique administration, inventory, logistics, financial processes, team training, and security at Van Cleef & Arpels in Short Hills, working within Richemont guidelines and reporting to the Boutique Director. The role requires at least 7 years of retail operations experience, a bachelor’s degree, and proficiency in Windows, Excel, and PowerPoint; salary is $105,000–$110,000 annually.
Role & Responsibilities
- Oversees boutique operations in accordance with Van Cleef & Arpels and Richemont guidelines, policies, and procedures, ensuring efficiency and compliance.
- Plans and schedules administration, inventory, operations, and logistics, ensuring they are presented effectively and on time.
- Ensures the team understands and follows brand guidelines and store operations procedures.
- Monitors daily boutique sales financial activity and ensures transactions and paperwork are submitted accurately and on time to the corporate office.
- Coordinates suppliers, daily boutique maintenance, and supply replenishment.
- Motivates, supports, and develops the Vault team through regular meetings and updates on projects, events, and potential issues.
- Manages boutique stock and inventory in line with Richemont guidelines and reports potential issues.
- Follows up on audits and action plans, monitoring product movement and stock maintenance.
- Trains new boutique team members on financial guidelines, operations, and sales processes.
- Monitors working conditions and develops improvement action plans when necessary.
- Manages the boutique's daily opening and closing setup and unset.
- Collaborates with Richemont security management to improve boutique security efficiency.
- Contributes to the boutique management team and the boutique's overall success, sharing Van Cleef & Arpels values and acting as a Maison ambassador.
Qualifications
- Bachelor’s degree.
- Strong working knowledge of the Windows environment.
- Proficiency in Excel and PowerPoint.
- Experience in the luxury sector preferred.
- Strong project management skills.
- Excellent communication skills.
- Exceptional interpersonal and organizational skills.
- Valid work authorization for employment in the USA.
- Some travel within the region may be necessary.
Skills
Experience
At least 7 years of experience in retail operations.
Education
Bachelor’s degree.
Workplace
This position is based in Short Hills, New Jersey, USA, within easy reach of New York City.
Explore jobs in the USA.
Compensation
The base compensation for this position ranges from USD 105,000 to USD 110,000 per annum.
Benefits
Richemont offers eligible employees a generous compensation and benefits package. Van Cleef & Arpels provides training on its history, know-how, and creations.
Culture
Van Cleef & Arpels fosters a refined and collaborative workplace culture rooted in exceptional craftsmanship, creativity, and the transmission of savoir-faire. As an employer, the Maison values curiosity, precision, and collective excellence, offering an environment where employees contribute to timeless creations while upholding a deep respect for heritage, beauty, and client experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Van Cleef & Arpels, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Operations Manager», «Boutique Operations Manager», «Store Operations Manager», «Retail Operations Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.