Van Cleef & Arpels Logistics Coordinator

Overview

Van Cleef & Arpels is an Atelier of haute joaillerie celebrated for its craftsmanship, poetic design language and high‑value creations. As part of the Richemont group ecosystem, the maison operates an international network of boutiques, ateliers and ateliers‑services where operational excellence, discretion and artisan savoir‑faire are paramount.

Role & Responsibilities

• Manage day‑to‑day logistics operations for high‑value jewellery: inbound receipt, storage, internal transfers and outbound shipments.
• Operate and maintain inventory systems (WMS/SAP), ensuring accurate stock records and full traceability of items across boutiques, workshops and service centres.
• Coordinate shipments with carriers, couriers and customs brokers, overseeing export/import documentation and compliance with Incoterms and customs regulations.
• Plan and execute regular physical stock counts and reconciliations; investigate and resolve discrepancies promptly.
• Produce operational reporting and KPIs (turnover, stock accuracy, lead times) and propose process improvements to optimise flows and reduce risk.
• Ensure storage, packaging and handling procedures meet security and conservation standards for high‑value items; liaise with security teams as required.
• Collaborate with retail, ateliers, procurement and after‑sales teams to schedule transfers, manage urgent requests and support special projects or events.
• Supervise third‑party logistics providers and evaluate service levels, contracts and costs.

Qualifications

• Bachelor’s degree or equivalent in logistics, supply chain, transport or related discipline preferred.
• Minimum 3 years’ progressive experience in logistics, inventory management or supply‑chain operations — experience with high‑value, luxury or jewellery products strongly preferred.
• Demonstrable experience with WMS/ERP (SAP experience advantageous) and advanced MS Excel skills for reporting and reconciliations.
• Strong organisational skills, attention to detail and proven ability to manage competing priorities under strict security protocols.
• Knowledge of export/import procedures, Incoterms and basic customs compliance.
• High level of discretion and professionalism when handling confidential or high‑value inventory.

Skills

Experience

At least 3 years of hands‑on experience in logistics or inventory management, preferably within the luxury goods, jewellery or other high‑value product sectors; demonstrable use of ERP/WMS systems and interaction with carriers and customs procedures.

Education

Bachelor’s degree in logistics, supply chain, transport, business administration or a related field, or equivalent professional experience.

Workplace

Culture

Van Cleef & Arpels combines artisanal savoir‑faire with exacting operational standards; the working environment prizes meticulous attention to detail, confidentiality and collaborative problem solving across ateliers, boutiques and corporate teams. Employees are expected to uphold the maison’s heritage of quality while contributing practical improvements to preserve and move exceptional creations safely.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.