Van Cleef & Arpels Client Advisor

Location
Employment Full-time
Seniority Mid-Level
Posted Mar 7, 2026

Join Van Cleef & Arpels in Munich as a Client Advisor (German speaker), offering exceptional service in a luxury environment.

Overview

Van Cleef & Arpels, part of the Richemont Group, is renowned for its exquisite craftsmanship and timeless elegance in high jewelry and watchmaking. As a prestigious luxury brand, it offers a unique working environment where creativity and excellence are at the forefront.

Role & Responsibilities

  • Provide exceptional customer service to clients, ensuring a personalized and memorable shopping experience.
  • Maintain in-depth knowledge of the brand's products and heritage to effectively communicate with clients.
  • Build and nurture long-term relationships with clients, fostering brand loyalty.
  • Achieve sales targets and contribute to the overall success of the boutique.
  • Collaborate with team members to ensure a seamless and luxurious client experience.

Qualifications

  • Fluency in German and English.
  • Proven experience in luxury retail or a similar client-facing role.
  • Strong interpersonal and communication skills.
  • Ability to work in a fast-paced and dynamic environment.
  • Passion for luxury goods and high-end customer service.

Experience

Previous experience in luxury retail or a similar client-facing role is required.

Workplace

The role is situated in Munich, Bavaria, Germany. There are currently 93 open positions in Munich on Cerulean, with 3 added recently. Within Bavaria, Cerulean currently features 113 open roles, including 3 recent additions. Across Germany, Cerulean lists 375 open roles — 9 of them newly added.

Culture

Van Cleef & Arpels is characterized by its dedication to artistry and innovation, fostering a culture of creativity and excellence. Employees are part of a legacy of luxury and are encouraged to contribute to the brand's storied history.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.