Van Cleef & Arpels Client Advisor

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Location
DubaiDubaiUAE
Seniority
Mid-Level
Department
Retail & Boutique Operations
Industry
High Jewelry
Posted
Apr 7, 2026

About Van Cleef & Arpels

Van Cleef & Arpels is an esteemed maison renowned for high jewellery and artisanal watchmaking. The brand is recognised globally for its meticulous craftsmanship, poetic design language and discreet, personalised service delivered through flagship maisons and boutiques worldwide.

Van Cleef & Arpels — Client Advisor in Dubai. Provide bespoke client service, cultivate private client relationships and sell high jewellery in a flagship boutique.

Role & Responsibilities

  • Deliver highly personalised, discreet client service that reflects the maison’s standards and heritage.
  • Build and maintain a proprietary client book through proactive outreach, clienteling and appointment management.
  • Achieve and exceed individual and boutique sales targets while optimising average transaction value through suggestive selling and product storytelling.
  • Curate client experiences: present pieces, advise on styling and care, and facilitate bespoke or private-viewing appointments.
  • Manage transactional duties: process sales, returns and repairs accurately using boutique systems and ensure proper documentation.
  • Maintain boutique visual and merchandising standards, ensuring display quality, inventory integrity and compliance with loss-prevention procedures.
  • Collaborate with boutique team and regional clienteling/CRM to support events, trunk shows and VIP initiatives.

Qualifications

  • Proven track record in luxury retail sales, preferably with high jewellery or prestige watches.
  • Exceptional interpersonal skills and refined emotional intelligence for servicing discerning private clients.
  • Demonstrable ability to develop long-term client relationships and manage a client portfolio.
  • Strong commercial acumen with a results-oriented mindset and rigorous attention to detail.
  • Availability to work flexible retail hours, including evenings and weekends; willingness to travel locally for client appointments when required.

Skills

Clienteling and relationship management High-net-worth client service Sales closing and upselling Visual merchandising standards for luxury retail Inventory control and loss-prevention procedures POS and boutique transactional systems

Experience

Typically 2–4 years of hands-on experience in luxury retail, preferably within high jewellery, watches or premium accessories, with demonstrable success in building and retaining private client relationships.

Education

Secondary education required; tertiary qualification in retail, hospitality, luxury brand management or a related discipline is advantageous.

Workplace

This position is based in Dubai, Dubai, UAE.

Culture

The maison cultivates an environment of artisanal excellence, refined service and collective discretion. Employees are expected to embody the brand’s heritage, deliver exceptional one-to-one client experiences and collaborate tightly with boutique and regional teams to uphold the maison’s reputation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Van Cleef & Arpels, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Luxury Sales Associate», «Private Client Advisor», «Boutique Sales Consultant», «Client Relations Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.