Van Cleef & Arpels Brand Ambassador
- Seniority
- Mid-Level
- Posted
- Mar 16, 2026
About Van Cleef & Arpels
Van Cleef & Arpels is an independent high-jewellery and watch maison renowned for artisanal craftsmanship, poetic design, and an understated luxury aesthetic. As part of the Richemont group, the maison combines atelier savoir-faire with an international retail footprint and cultivates client relationships through exclusivity and storytelling.
Van Cleef & Arpels is hiring a Brand Ambassador in Las Vegas to represent the maison, cultivate VIP clients and drive boutique sales.
Role & Responsibilities
- Serve as the public face of the maison in the Las Vegas boutique, delivering exceptional, personalised service to high-net-worth and aspirational clients.
- Drive sales performance by converting appointments, walk-ins and events into sustained client relationships and measurable revenue.
- Develop and maintain a curated client book through proactive outreach, CRM maintenance and bespoke follow-up.
- Host private viewings, trunk shows and VIP events; liaise with marketing and wholesale teams to execute brand initiatives locally.
- Demonstrate authoritative product knowledge across high jewellery, watches and precious objects and advise clients on styling, provenance and technical details.
- Uphold brand standards for boutique presentation and visual merchandising, ensuring displays reflect seasonal campaigns and maison heritage.
- Collaborate with store management to meet KPIs, participate in inventory control and support after-sales service and repairs coordination.
Qualifications
- Proven track record in luxury retail sales, preferably within high jewellery, watches or haute couture.
- Established experience working with HNW/UHNWI clientele and demonstrated clienteling success.
- Exceptional verbal presentation and interpersonal skills; polished professional demeanour appropriate for a luxury environment.
- Legal authorization to work in the United States.
- Availability to work retail hours, including evenings, weekends and peak seasonal periods.
Skills
Experience
Typically requires several years (commonly 3+ years) of frontline luxury retail or boutique sales experience, with a demonstrable record of building and retaining high-value clients and achieving sales targets. Prior experience specifically in fine jewellery or watchmaking is strongly preferred.
Education
High school diploma or equivalent required; post-secondary studies in luxury retail, hospitality, marketing or a related field preferred but not mandatory.
Workplace
This position is based in Las Vegas, Nevada, USA.
Culture
The maison champions artisanal excellence, refined client service and an atelier-led approach to creativity. Employees operate in an exacting, client-centric retail environment where discretion, heritage appreciation and collaborative teamwork are highly valued.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Van Cleef & Arpels, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Luxury Sales Ambassador», «Boutique Client Relations Advisor», «High Jewellery Sales Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.