Van Cleef & Arpels Boutique Trainee

Location
Employment Internship
Seniority Intern
Posted ✦ Today
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Van Cleef & Arpels seeks a Boutique Trainee in Madrid — an internship in luxury retail focused on client service, product training and boutique operations.

Overview

Van Cleef & Arpels is an esteemed Parisian maison of high jewellery and watches, celebrated for its artisanal savoir‑faire, poetic creativity and refined aesthetic. The house is part of the Richemont group and offers a workplace where craftsmanship, heritage and client discretion underpin every interaction.

Role & Responsibilities

  • Support the boutique sales team in delivering exemplary, personalised client service and clienteling under supervision.
  • Acquire and maintain in‑depth product knowledge across high jewellery, watches and ready‑to‑wear accessories through structured training and hands‑on learning.
  • Assist with sales transactions and POS procedures, ensuring accuracy in cash handling and record keeping.
  • Contribute to boutique presentation and visual merchandising, ensuring windows and displays meet brand standards.
  • Participate in stock management activities including reception, replenishment and basic inventory reconciliation.
  • Prepare for and support in‑store events, private appointments and client visits, ensuring confidentiality and exceptional service.
  • Adhere to security, loss‑prevention and compliance policies at all times.
  • Provide administrative support to the boutique team, including appointment scheduling and client database maintenance.

Qualifications

  • Currently enrolled in or recently graduated from a programme in luxury management, fashion, retail, hospitality or a related discipline, or equivalent vocational experience.
  • Professional appearance with meticulous attention to personal presentation.
  • Strong interpersonal skills with a client‑centric mindset and polished communication.
  • Availability to work retail hours, including evenings, weekends and peak shopping periods.
  • Right to work in Spain and full legal eligibility to undertake an internship programme.
  • Discretion, reliability and a commitment to the standards of a luxury retail environment.

Skills

Clienteling and face‑to‑face sales support Visual merchandising fundamentals POS and basic till operations Strong interpersonal and presentation skills Attention to detail and high standards of quality Team collaboration and flexibility Basic administrative and organisational skills Adaptability to a fast‑paced luxury retail setting

Experience

Entry‑level role; no prior luxury retail experience required although previous retail or hospitality experience is advantageous. The trainee will receive on‑the‑job coaching and formal training in product knowledge, sales techniques and client service.

Education

High school diploma (Bachillerato) or equivalent; enrollment in or recent completion of a relevant tertiary programme preferred (fashion, luxury management, hospitality or retail).

Workplace

The role is situated in Madrid, Madrid, Spain. There are currently 105 open positions in Madrid on Cerulean, with 6 added recently. Across Spain, Cerulean lists 264 open roles — 12 of them newly added.

Culture

The maison fosters a culture of craftsmanship, discretion and refined service where employees are custodians of heritage and excellence. Teams operate collaboratively between boutique and atelier disciplines, with emphasis on continual learning, meticulous standards and respect for client privacy.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.