Van Cleef & Arpels Boutique Sales Consultant
Van Cleef & Arpels seeks a Sales Associate in Seoul to deliver personalised luxury client service within its boutique.
Overview
Van Cleef & Arpels is a Parisian maison renowned for high jewellery, watchmaking and artisanal savoir‑faire. The brand operates a global network of boutiques and ateliers and is part of a major luxury group, offering careers steeped in craftsmanship, heritage and client service.
Role & Responsibilities
- Deliver discreet, personalised service to high‑net‑worth and regular clients, building long‑term relationships and maintaining an active client portfolio.
- Meet and exceed individual and boutique sales objectives through consultative selling, cross‑selling and upselling of jewellery and watch collections.
- Manage appointments, VIP visits and private viewings; coordinate follow‑ups, bespoke requests and after‑sales service with internal teams.
- Ensure boutique presentation meets Maison standards: visual merchandising, window displays, stock rotation and housekeeping.
- Process transactions, returns and repairs accurately using the point‑of‑sale system; maintain precise sales and inventory records.
- Keep up to date with product knowledge (gemology, materials, collections) and communicate features and heritage to clients.
Qualifications
- Proven retail sales experience, preferably 1–3 years in luxury jewellery, watches or high‑end fashion.
- Exceptional interpersonal skills, discretion and a client‑centric approach to relationship management.
- Professional presentation and fluency in Korean; professional-level English is an advantage.
- Strong numeracy and experience with POS systems and cash handling.
- Availability to work retail hours including weekends, evenings and public holidays as required.
Skills
Experience
Preferably 1–3 years of frontline retail experience in luxury jewellery, watches or premium fashion; demonstrable success meeting sales targets and managing high‑value client interactions.
Education
High school diploma or equivalent; tertiary education in retail, luxury goods, fashion or related fields is an advantage.
Workplace
The successful candidate will be located in Seoul, Seoul, South Korea. 568 luxury roles are listed in Seoul on Cerulean, 9 posted in the last 48 hours. Cerulean currently advertises 694 open roles in South Korea, including 10 added in the last 48 hours.
Culture
The workplace emphasizes meticulous craftsmanship, heritage and refined client service. Teams operate with a high degree of professionalism and collaboration, supporting personal development within an internationally recognised luxury maison.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.