- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Oct 20, 2026
About Van Cleef & Arpels
Founded in 1906 on Place Vendôme, Van Cleef & Arpels is a High Jewelry Maison renowned for poetic creativity, exceptional savoir-faire, and an enduring culture of transmission. As an employer, the Maison offers a refined environment where artisans, designers, retail experts, and corporate teams contribute to creations that unite technical mastery with emotion and wonder. Guided by excellence, discretion, and a deep respect for heritage, Van Cleef & Arpels encourages collaboration, curiosity, and continuous learning across its international network. Employees join a house where craftsmanship is celebrated, client relationships are cultivated with elegance, and each career may help preserve and renew a remarkable legacy.
The Boutique Assistant supports Sales Associates, reception and daily boutique operations, including jewelry handling, stock maintenance and client greeting. The role reports to the Sales Manager and is full-time; the position also supports the Maison’s Service Excellence Ceremony and follows its client-experience protocols.
Role & Responsibilities
- Replenish selling-floor supplies, including shopping bags and wrapping paper, as needed to support smooth operations.
- Participate in boutique setup and breakdown at opening and closing.
- Handle morning jewelry setup and evening jewelry pulling, and maintain backstock.
- Accurately restock point-of-sale stations and desks.
- Partner with Management and Boutique Administrators to ensure merchandise is kept in proper condition.
- Greet clients and assist with reception duties.
- Follow Management and Corporate protocols for the client experience.
- Represent Van Cleef & Arpels professionally and adhere to the Service Charter.
- Support Sales Associates, daily boutique maintenance and operations, and Reception to deliver an exceptional client experience.
- Participate consistently and actively in the Van Cleef & Arpels Service Excellence Ceremony.
Qualifications
- Bachelor’s degree or equivalent.
- At least two years of experience in a fast-paced luxury environment is preferred.
- Strong organizational skills and the ability to multitask and manage multiple projects simultaneously.
- Computer proficiency.
- Excellent communication and verbal skills for interacting effectively with customers and colleagues.
- Familiarity with SAP software is a plus.
- Fluency in multiple languages is beneficial for serving a diverse clientele.
- Proactive and adaptable approach to a dynamic retail environment.
- Valid work authorization for employment in the USA.
Skills
Experience
At least two years in a fast-paced luxury environment preferred.
Education
Bachelor’s degree or equivalent.
Benefits
Medical, dental and vision programs; health savings and flexible spending accounts; life insurance; disability benefits; 401(k) with employer match; paid time off; wellness reimbursement; employee assistance program; volunteer days off.
Culture
Van Cleef & Arpels fosters a refined and collaborative workplace culture rooted in exceptional craftsmanship, creativity, and the transmission of savoir-faire. As an employer, the Maison values curiosity, precision, and collective excellence, offering an environment where employees contribute to timeless creations while upholding a deep respect for heritage, beauty, and client experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Van Cleef & Arpels, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Operations Assistant», «Retail Operations Assistant», «Boutique Support Associate», «Store Operations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.